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Customer reviews

Rating 4.4 out of 5 stars with 2426 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the sound quality, price, and condition of the Geek Squad Certified Refurbished AirPods with Charging Case (2nd generation). They appreciate the great sound quality, affordable price, and good condition of the refurbished AirPods. Customers also find them comfortable to wear and enjoy the convenience of wireless connectivity. However, some customers have concerns about durability, with a few reporting issues such as one side of the AirPods stopping working after a period of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,426 reviews
  • Rated 5 out of 5 stars

    Got ‘Em!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was weird, but I got them. Charged and synced with phone no problem. Super smooth and easy setup like most Apple products. I like to buy refurbished because they go over them an extra after repair. I’ve never had a problem buying refurbished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt bad buying my teen a new pair of AirPods after she lost the first ones. This used ones where in perfect condition and at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Right one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good its just the right one click but it stops when the music play

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy the for price, bought for my son and hes happy as can be!! Only thing is i wish they offered extended warranty coverage but they dont

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello?

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can you hear me now? Good! Getting these refurbished earbuds for my mom was the BEAT idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for real

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is amazing and the delivery was awesome and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Layla’s gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great but it didn’t come with a charger. This was a gift for granddaughter. We had to go buy a charger for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kids airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids Love there airpods could not be more than happier to have them for our trips keeps them busy with music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well engineered but some functions require Siri

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well engineered, connect consistently and smoothly, charging case adds flexibility, switches from using either one or both smoothly. Some functions like volume control require Siri so may be limited on non Apple products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbished airpod 2nd generation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were of course refurbished so you get what you get with that. sometimes depending on the day only one earbud decides to work or has been charging all day and then says its not charged, but it gets the job done when they're functioning.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods work great, my only concern is they were not reset and still had the previous owners name attached to them. I would hope as part of the reconditioning this would be a standard service to provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being refurbished this is a great product. Has really good sound and decent battery life. My only knock is that the case Is magnetic so, any little small particle of dust or metal sticks on the inside of the case. But besides that I’m very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for those on the go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has been loving these headphones! She uses them at work as she cleans. The only thing she wishes was that the battery life would last a little longer. Other than that they’re worth the purchase!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    pairing with macbook requires catalina os

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall great, but one little hint would have been nice and that would require the OS be updated to Catalina. If not, these won't connect. It may be just me, but sometimes I hold off a bit before updating the OS ... just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome and they came in perfect condition. The reason for my 3 stars is because they came with no charger or charging cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many refurbished items in the past and have been happy. These AirPods did not disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished was practically new for me... charge holds, no signs of any previous use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so wonderful! my husband absolutely loves his gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Stephen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson is totally thrilled. Perfect surprise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like new!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition. Associate at Best Buy helped me buy online and was delivered to my home within 48 hours. It was awesome.

    I would recommend this to a friend