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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 650 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers frequently mention the great sound quality, affordable price, and convenience of wireless charging as positive aspects of the Geek Squad Certified Refurbished AirPods. They also appreciate the comfort and condition of the refurbished AirPods, noting that they appear like new. However, some customers have concerns about the fit of the AirPods, with a few reporting issues with defective units or receiving dirty or used products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-650 of 650 reviews
  • Rated 1 out of 5 stars

    Won’t connect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the. They won’t connect to any Apple device

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left AirPod is not function

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left AirPod stop working. And I can’t return them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The assembly is a little bit off

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratches on the case charger:( get it new instead!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    apple airpods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were cheaper than getting them at the apple store & are a great use.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Awsome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good I love it, it’s wireless charging what I was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    EarPods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are excellent and the sound quality is outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t even tell it’s refurbished. Great product. A must buy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Happy Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Apple AirPod they last a long time happy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Still has issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was refurbished and I’m assuming they didn’t fully fix the problem. Ear buds don’t always connect when in ears. If then times only one works at a time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    More Apple radiation anyone?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unnecessary radiation to the brain. Do research...

    No, I would not recommend this to a friend