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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.8 out of 5 stars with 1567 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are satisfied with the iPhone 11 64GB's camera quality, battery life, and ease of use, with many praising its performance and features. Positive feedback also highlights the screen size and, to a lesser extent, the storage capacity and price. While some users expressed adjustment challenges related to the absence of a home button and Face ID, concerns about weight and the lack of a headphone jack were less prevalent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,567 reviews
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery charge is greatly improved. Love the Camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to upgrade from an iPhone7 due to BestBuy offering the iPhone11 for $500. Defintely a better phone but also has a bit of a learning curve. Still getting used to the lack of a home button and have had to google some simple things, i.e., how to turn the phone off. Even with the learning curve, I'm happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t Beat Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forget the rest and buy the best. Apple is great in high quality feature and functionality. The camera system is far superior to any of the previous models and that’s the specific standout feature in this model. Be sure to buy your iPhone only from Best Buy because they match any offer and their service and support is superior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple is Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forget the rest and buy the best. Apple is great in high quality feature and functionality. The camera system is far superior to any of the previous models and that’s the specific standout feature in this model. Be sure to buy your iPhone only from Best Buy because they match any offer and their service and support is superior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the money easy to use perfect size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a very good smart phone for a beginner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart phone. I was thinking about getting last year’s XR. Now I got this iPhone 11 with cheaper price . I am pretty happy with it. After I got it last month, I did go to Apple store for a class. There are so much to learn though. Since I already retired, I will spend more time for Apple classes. Thx. Apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 11

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it. This is my first I phone. My kids have been telling me to get one for years. Had been an android user. Was afraid I wouldn’t be able to use a lot of the technology. After 1 month I was hooked. Would never go without. Loved the color choices. Takes great photos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working phone. Easy to use. Camera is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I planned to upgrade From my iPhone 8s, I was very skeptical about no longer having a home button to switch and/or clear screens. Fortunately, I was able to adapt very quickly, and an in love with my new phone! My favorite new feature BY FAR is the portrait mode for the camera! The picture quality is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone Love the color Great camera Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes awesome pictures and has great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and fast. worth the price. good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been an Android user for many years like so many tried and true users! However, all of my family members have iPhones. They finally convinced me to switch over and I did! I’ve never been happier with a phone. The iPhone is far more user friendly. I love the picture and sound quality as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the purple iPhone 11!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased I upgraded from my old 6s to the 11. Only complaint so far is the annoying “notch” visible in the screen and the increase in pricing of Apple products more recently although the price for the 11 was better than the X. Particularly happy with the camera upgrades and fun new things like Memoji!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to upgrade from an iPhone7 due to BestBuy offering the iPhone11 for $500 and my current phone not being updated to IOS13. Still getting used to the lack of a home button and have had to google some simple things, i.e., how to turn the phone off. Even with the learning curve, I'm happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Same Reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 8 to 11. The phone screen is bigger than I’m used to but the performance and battery life are much improved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery life

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has great battery life and takes great photos. I still do not like the face recognition or the lack of a earphone jack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality camera!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 6s and it was definitely worth it! The camera is great and night mode is amazing. Android phone have had that feature but as someone who has everything in the Apple ecosystem it is nice to finally have that feature. The size of the phone is great and fits well in my hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is your basic iphone 11. Overall, good performance. Good camera. No option for sd card, so memory is limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded because it would lower my phone bill by $20 a month. I like the phone ,The camera dose much better then the X camera . In low light pictures. It’s seem to find Bluetooth easily and overall a great phone . Have not gotten my first New phone bill from sprint yet. But I do like the IPhone 11.

    I would recommend this to a friend