Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.8 out of 5 stars with 1567 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are satisfied with the iPhone 11 64GB's camera quality, battery life, and ease of use, with many praising its performance and features. Positive feedback also highlights the screen size and, to a lesser extent, the storage capacity and price. While some users expressed adjustment challenges related to the absence of a home button and Face ID, concerns about weight and the lack of a headphone jack were less prevalent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,567 reviews
  • Rated 5 out of 5 stars

    Great phone easy to use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to use and fast too! Camera us awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think anything could really replace my old phone… I’ve had it for many years and I was very used to it. This phone was new and it took a second to get used to it… I’m so glad I made the change the camera is excellent and the sound and operation is perfect -very user-friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the style and all the amazing features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPhone 11 is one of my best phones to date. The minute I took it out the box I fell in love with it. It’s extremely user friendly, perfect size and navigating through all the features were a piece of cake. Once you start using it, you may ask yourself. Can it get any better than this?!? Love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Product From Apple

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far! I would definitely recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great iPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone X and couldn't be happier. The bigger screen size wasn't a must for me, but after using this for a little over a week, I barely notice the size difference...and love having the extra real estate for watching videos with the kids. Camera upgrades are a nice add on as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ABSOLUTELY LOVE IT

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an iPhone 7 to the iPhone 11 (yellow) - I CLEARLY WAS BEHIND. Absolutely love the camera. ALSO - the size of the 11 is in between the 11 Pro and the 11 MAX so it's perfect! I'm in love with it so far. The Yellow color is just so pretty. Camera is awesome. Just like every iPhone - it's GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st iPhone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size. Great photos. Dropped once & the screen cracked, but was easily repaired by an official Apple support personnel through our Sprint coverage. It doesn't have all the features of Android, but it's simple to use & hopefully will have a longer useful life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Switch

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had an iPhone, always used Android. I was nervous about make "the switch." I'm glad I did. I love the iPhone 11 and the simplicity of it. It's the perfect size for me. Camera takes great photos. I don't think I'll be going back to the Android as far as I'm concerned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery improvements alone deserves 5 stars

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is faster, wide angle camera and overall picture quality was a clear improvement from my iPhone Xs. The battery life alone is the greatest improvement, with the right settings you can squeeze 36+ hours of work on it, Even when “downgrading” from an Xs to a basic 11 the change is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything the 11 Pro offers, but cheaper

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m upgrading from an iPhone 7, and It’s been a delightful experience. My girlfriend has the iPhone 11 Pro, and so I’ve been able to use both. From my experience, the two are almost completely identical, and a normal user won’t even notice the difference. The only drawbacks of the 11 are the lack of that third lens on the camera and the LCD screen vs the OLED. With regard to the telephoto lens, I hardly found myself zooming in far enough to notice not having it. As for the LCD, it is of course a lower resolution than the Pro, and while I do concede that the screen on the Pro is better, it is not a drastic difference. The typical user won’t notice. If you have the money, go for the Pros, otherwise, you’ll be happy with the regular 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The iPhone 11 is the best iPhone for the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 11 is an excellent device. It takes great pictures even without having the 3rd lens. However, the best feature is the battery life. I can typically get 2 - 3 days of use before having to recharge the phone. Coming from an iPhone 6s this was a huge improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advantages: Multiple color choices Processor 'weighs' even the top Android flagship chip. Integrating Camera wide angle photography. Prices start at ‘soft’ than the iPhone XR. Defect: Still handed down the rabbit ears design. Do not include the quick charger in the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone is always reliable for me

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I started out with the new Samsung, but I had to go back and get the iPhone. Samsung has some really nice features, probably a little better picture taking and screen clarity, but the iPhone in my opinion is easier to operate and more reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Buy!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the iPhone 11 after having the iPhone 8 Plus for two years and so far, I really enjoy it! I don’t mind not having the home button and the screen size is a comfortable transition. Also, the purple color is AMAZING, the color on the box doesn’t do it any justice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Great pictures. Instructions to use phone are not the best Takes a little getting used too without the button on front. The swapping is an acquired skill. Maintains the charge for a long period of time. Many advances over my old iPhone 6

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size screen

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of awesome new features. The camera takes great quality photos. The screen is a good large size, perfect for watching movies. Ordered iPhone for Sprint and was easy to activate. It comes with a new SIM card that you will need to insert yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing camera

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snappy speeds, no delay, amazing camera and camera software. I upgraded to this from a 6s so I figured it would be a bit of an improvement but it was way more than I expected! Love this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really clear pictures and videos!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had iphones for the past 5 years and this one is by far the best one yet! Very clear pictures , battery life is longer and the internet is fast. I do everything on my phone and my kids love to take videos and pictures as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 11 is everything until the next one!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone 11 is what you expect in an iphone. Easy to use, familiar technology, with beautiful colors (Hello Apple in the 90s). The home button is gone which takes some time to get used to but overall it is very user-friendly and a great size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team IPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son birthday. It was cheaper to purchase at Bestbuy than to get from Apple or sprint. We are an iPhone family so we truly love it. Battery life is good, memory is great, pictures are good quality and so many more perks

    I would recommend this to a friend