Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.8 out of 5 stars with 1567 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are satisfied with the iPhone 11 64GB's camera quality, battery life, and ease of use, with many praising its performance and features. Positive feedback also highlights the screen size and, to a lesser extent, the storage capacity and price. While some users expressed adjustment challenges related to the absence of a home button and Face ID, concerns about weight and the lack of a headphone jack were less prevalent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,567 reviews
  • Rated 4 out of 5 stars

    Nice phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy phone to use and nice camera..longer battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery life is fantastic!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 6S, and the difference of battery life is a real game changer. I’m not a power user by any means, but I couldn’t last a whole day with my 6S without my phone dying. I’ve stretched the 11’s battery to 3 days without charging, and that’s everything I wanted with my upgrade. As long as I can text, check email, browse the internet, and last all day without the concern of my battery dying... I’m happy. This phone checks all of the boxes, and looks great doing so! (I got the Product Red version)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone take great pictures. Upgraded from an iPhone 6 and this is very fast. The only thing I don’t like about it is the size... but this is the smallest new iPhone they offer now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone 11. I was on a 6, so I love the screen size, better use of the screen and after a couple of days did not miss the home button. Big improvement on the camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was everything I expected. Fast, easy to use, and best of all an amazing storage and display increase which is exactly what I had been waiting for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phone for the wife. She loves the camera and updates features. Short adjustment period to get used to iOS instead of android but it has been smooth and simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Green iPhone 11

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing dual camera. Still learning to use all the photo functions. Very long battery life. On average, I only seem to need to charge it every other day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded a iPhone6s+ in on this phone and find that images and screen are easy to see and do not seem small. Phone was not hard to learn. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best camera!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite iPhone so far. Super affordable and incredible camera quality. Don’t think I want to upgrade for a long time because of it. Also pretty red color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone 11!!! What else is there to say!?

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS! I was adment I didn’t need a new phone and I was also going to go with the X-RAY but after having gotten a good deal on this phone with Sprint I think I can very much say I’m glad I went the route of going for the newest iPhone. It makes a world of difference especially when I test the in-store XR models and can just feel the differences when I use the phone for a variety of apps and so on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. My daughter received it for her birthday to replace her old one. She says it is much faster and she loves the upgraded features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from last years iPhone XR this phone is worth the upgrade just for the camera and battery life. It looks and feels a lot more premium than its predecessor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is great so far. Really like portrait mode. The battery life is amazing. Glad I upgraded. Granted anything was going to be an upgrade from a galaxy S4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Camera

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great phone from Apple. Love the larger screen that comes with the iPhone 11. This is an awesome phone if you use your phone for taking photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8 to 11

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using an iPhone 8 prior to purchasing the iPhone 11. And I must say I am impressed. The thing I noticed immediately was the screen quality. It is just better. It does take some getting used to since the button is now gone. But I like the face recognition. The swiping I am still groused to. The other thing that I like a lot is the full sized screen. My wife has an 11 Max, and The size difference isn’t much between the 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to Apple

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned moving from Samsung to Apple, but the iPhone 11 has been a breeze. I'm sure there are functions I haven't discovered yet, but the only feature I miss from my Galaxy is the ability to schedule texts for future delivery. The iPhone is a great size and I love the edge to edge screen. The "green" is more an aqua blue and it's gorgeous - between family members we got the green, red and yellow and they are all really pretty. Glad I made the switch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera on my new iPhone 11 Switched from Samsung after 10 years happy with iPhone 11 Battery last much longer Very happy I made the switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my Sprint set up

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new Apple iPhone 11. I also purchased a screen protector and a clear case to show off the pretty lavender color. Happy to start using the new camera. Best Buy was very efficient with transferring my data from the old phone to the new one. They answered all my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome size, weight and camera features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too big or small for arthritis hands, easy to handle even with heavy outer case and camera takes awesome pics with many features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this purchase. I upgraded it for my son. Takes great pictures and very user friendly. Definitely recommend. Great quality.

    I would recommend this to a friend