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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.8 out of 5 stars with 1567 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are satisfied with the iPhone 11 64GB's camera quality, battery life, and ease of use, with many praising its performance and features. Positive feedback also highlights the screen size and, to a lesser extent, the storage capacity and price. While some users expressed adjustment challenges related to the absence of a home button and Face ID, concerns about weight and the lack of a headphone jack were less prevalent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,567 reviews
  • Rated 4 out of 5 stars

    It’s an awesome phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an iPhone for forever. It’s a great phone and I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Iphone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hot abgreat deal on it because we switched to Sprint.my mom loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhones are so user friendly it’s hard to get anything else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for teen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for my teen. Water resistant and break proof

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I phone owner so far like some things do not like other things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about the phone. So much better than my old iPhone 7

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone family

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves her new phone. No complaints at all on this one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone. Great to have if you’re an apple person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera for the price...looking forward to using the new features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my 11. Didn’t need it but a nice upgrade. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iphone went from an iphone7 to this one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    still learning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to download manual and study instructions before review

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything going great And at a good price .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone but not sure about sprint it’s a little shady

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast shipping love the color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great data transfer seamless! Love the color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as intended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as expected. iPhone technology is always pretty good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Color and battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an iPhone 8. I am so happy with the upgrade.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My experienice was horrible!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an iPhone 11(sprint) and picked it up in the parking lot (the virus prevented me from actually working with a person with I thought would be fine. I was sold a phone that didn't have a sim card and no where on the purchase did it tell me to purchase one with a sim card. I used my google pixel sim card (which fit) and it locked my phone. 35 hours - no exaggatioin - on being on chat holds with sprit, apple, best buy and tmobile and no one could help me. google was great but i was changing phones so they really couldn't solve the problem. since sprint stores are closed i could not go in and get help. i returned the new phone after 10 days and will wait until the stores open again so i dont' have any problems in the future.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 11 no sim card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average because I was told I’d get a SIM card and tool in phone box and was told how to insert it. Came with tool-no SIM card. I called and the phone just rang and rang. I had to buy one from Sprint. Otherwise okay-guy that sold it to me was super nice.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and love the color! Great customer service

    I would recommend this to a friend