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Customer Ratings & Reviews

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for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1883 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the iPhone 11 256GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and consider it a worthwhile upgrade from previous models. Some users expressed a preference for a home button and noted the phone's weight. A few customers mentioned concerns about the device's memory capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,883 reviews
  • Rated 5 out of 5 stars

    Red iPhone 11

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! All the features I’ve wanted in an iPhone. Easy to setup at home. Great deal and price. Always buy my iPhones from BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific experience at Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I needed new iphones, and the gentleman who assisted us was top notch: professional, accessible, friendly and altogether knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. I wanted a particular color U(mint green). However they did not have it in thee store and had to order it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatly appreciated the service from your employee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get in and out of the store promptly after the carrier did not have the 128 GB in stock. Will definitely purchase from Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone Great screen, etc. Value wasn’t market at 100% because new smartphones are just plain expensive when you want to get good quality …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the Apple products, currently have an iPhone 11 - works for my needs and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with Brett. He did a very good job helping me with my purchase, transferring my information and with answering my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to transfer all the data from my old phone to the new Apple iPhone 11. I love that it has a light/dark feature. No complaints so far. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade for my wife

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to buy a purple, 128gig, plain 11 in~store but every store was out. Ordered online & had it 3 days later. My wife is happy & that's all that really matters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy at federal way Washington

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something simple and easy. The iPhone 11 was perfect. Great customer service from my local Best Buy store, as always. Thank you Dre!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone for beginners!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I weren’t sure we would like the phones cause you could do a lot of stuff with them but the staff there were very very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally made the change to an iPhone an am so glad I did. I love how it shares with my other Apple devises. The red is beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get my daughter a new phone before heading to College. After all the reviews we picked the IPhone 11 and she is very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone with great features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a great memory, camera is amazing, it’s easy to use and very advanced. I would recommend it to everyone. I love the verity of colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my wife and she loves it. Says it works much better than her old X

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and the color! Easy to use and nice display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a iPhone 6 Plus and they had a Black Friday deal on the iPhone 11 and I bought one and was surprised of the sound quality upgrade from my old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 is a Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 11 is still an excellent phone at this point. It was time to replace an ol iPhone 7 for my wife. She is absolutely loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built for simplicity

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well. The colors are nice and vibrant. Apple makes the phones so simplistic and integrates well with all other apple products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and well worth the price and upgrade!!

    I would recommend this to a friend
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