Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 957 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone 11 Pro 512GB's camera quality, long battery life, and ease of use. Many also highlight the larger screen size and ample storage as positive aspects. While some find the price high and miss the home button from older models, the phone's performance and features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 957 reviews
  • Rated 5 out of 5 stars

    Great product.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Thank you to the staff who assisted during my purchase, he explained all the features of the phone. Keep up the awesome work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new camera feature, how the phone looks overall and everything about it. I’m an Apple fan, so will always lean towards their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone has been wonderful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this phone has been perfect. I hate changing phones when I get so used to using a certain one but I am glad I changed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, nice pics! At times certain sites wouldn’t let me scroll up or down & not sure if it’s the site or phone. Overall love my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPHONE 11

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to upgrade at my local Best Buy.... only thing was the Iphone 12 came out right after I purchased this...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect iPhone

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does it all! Works just as well as its predecessors and just looks great too! What can I say, its an Apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! Haven’t had any issues with it and can’t wait to see what the next model brings!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Malfunctioning mistake I’m stuck without a phone

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has ruined my life. It has repeatedly malfunctioning issues, which I have video of. I made appointment with geek squad well it’s not doing it now. If I get a call while using gps my phone would lock into live video. Where I’d be stranded on the side of the road hoping for it to stop. It has repeatedly locked me out for days when I’ve not changed or did anything. No phone for five days once, only to finally be told sim must of went bad. I’ve called in several times were they walk you through all the bs, complete waste of time. Purchased at Best Buy with AT&T service with geek squad and apple care plus, No incentives full price for phones. All I ever get to do is try to fix what should work as a normal phone. It has left me angry as I can possibly be and in tears. I’ve repeatedly told them it’s doing this and I have identity theft issues and fraud and a messed up phone malfunctioning doesn’t help. When trying to recover accounts and they text you a code, I didn’t even get that, Says account recovery takes up to 14 days. Being drove completely insane I laid on truck bumper to open garage, many hrs later, I find, make appointment with Apple and I’m told bc find my iPhone is on and we’re they’ve repeatedly signed me out that I have to sign in and turn that off. Regardless that’s been my complaint the whole time. I’m standing there with receipt, box it came in and my broken phone that I’ve complained about at least 8/10 times in six months. Seems like complete insanity, so my phone has done exactly what I complain about, and it broken and insured and again I come home with no phone.You would think a single mom could get better support from such big corporate companies. I’m in the process of divorce and settling my whole estate and I’m suppose to get into a broken phone or wait 14 days. For what my whole life and account to be drained. I.m rather sure it shouldn’t be this difficult filing a claim shouldn’t make you want to go into a rage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple continues to amaze!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had every gen IPhone starting with the original. Best one yet! Only negative is the aesthetics of the camera but you get use to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not even an Apple user - but my son is, and he raves about this thing. His old phone was damaged, so we replaced it with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iphone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say....this phone is absolutely stunning. Always used iphone except few galaxy in between but back to iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The new camera is great , battery life is awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fast charger that comes in the box charges the phone in just over a hour Phone currently lasts me a day and a half on a full Charge .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haha

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like iPhone so I have it to my daughter and for some reason she likes iPhone and the lack of features hahaha

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great device

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for wife as gift. Setup took minutes and we have had no issues with device. Works great with apple watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but my phone overheats and tweaks out. I have to talk to Apple about getting a new phone perhaps. Might be defective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a day or so to figure out everything I could do with this phone! And I love the picture quality this phone has!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Iphone yet!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Iphone is awesome!!! The camera is the bomb!! Way faster than previous versions. It's a must have if you are an Iphone fan!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice, easy to use and lightweight

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to order, Quick ship. Only had a problem with my calling but was easy to resolve on line with the AT&T site.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and loving the phone. Employee was easy to work with and we got a credit card and a new phone quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    11 is like heaven

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone that I have ever owned. I have already edited family photos with the fantastic optics updates.

    I would recommend this to a friend