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Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 957 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone 11 Pro 512GB's camera quality, long battery life, and ease of use. Many also highlight the larger screen size and ample storage as positive aspects. While some find the price high and miss the home button from older models, the phone's performance and features are generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 957 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone nothing else to say. ................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I had was I lost all emails including all on the cloud. Beware of this when you upgrade incase it has not been fixed. I love all other aspects of the phone though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase!!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Purchase!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is great as great service at the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPhone 11 pro is an amazing piece of hardware!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone very much. Still learning about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably by far the best phone they have made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife went from her Galaxy S9 to this and loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift and they loved it. Was happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone once you get use to it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone once you get use to it. DJR44

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what you’d expect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last phone was an iPhone 7, and the lightning port died on me. I got this as a replacement. It’s not life changing, but it’s a great phone and the camera is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery life and camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall phone love the frosted glass back!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I’m annoyed with this phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen freezes a lot and the battery dies fast, the camera is good

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I can't get over the terrible customer service at

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great, but the service at the Best Buy on Thunderbird in Phoenix, AZ is awful. I will most likely never buy from Best Buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no best buy points earned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the actual phone price goes on my cell bill (I only paid the tax directly to BestBuy), I didn't earn any rewards points at all on this purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    12 pro is better all around

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 12 pro is way better! also the camera is fantastic on the 12 pro.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is okay. Trouble with the 13.3version trying to understand how to use phone. No instruction information provided with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some good features!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have much to say, but there have been some improvements. I think they need to find some way to bring the cost down?!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife loves it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my Wife and she loves her new phone she. She upgraded from the iPhone 7 to the 11.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My phone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is always doing well in the app world and cell services.

    I would recommend this to a friend