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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1077 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers enjoy the iPhone 11 Pro 64GB's outstanding camera quality and impressive battery life. Many appreciate its ease of use and the sleek design, although some find the price to be high. The lack of a home button and the phone's weight were also mentioned as potential drawbacks by a few users. Overall, positive feedback on the camera and battery life outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,077 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid phone with a nice premium feel in the hand and a strong OS to perform professional and casual tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone can’t wait for my 14 to be here though :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pricing. Better than the phone company. If you need any electronic, check best buy first always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the apple iPhone, I’ll always get the new one after 3-4 years. Can’t justify every year but a great phone to stick with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade to the iPhone I already possess. Love the iPhone’s and this was an excellent purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife switch from android to Apple she said she

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife switch from android to Apple she said she loves it best decision she’s made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the iPhone 11!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I wanted to upgrade but I have really enjoyed this phone and the new camera features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    one of the best iPhones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 11 Pro is one of the best iPhones to date. Durable, and looks awesome! Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I did the switch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from android to iPhone. I feel more loved by my friends and family now. I’m happy with my decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our salesman was VERY HELPFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant experience upgrading my old iPhone 7 the the new 11 Pro. Seamless transaction too! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy was so very helpful helping me and setting up my phone. You are lucky to have him as an employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do prefer the 11 over the 11 pro just because of size but this is a great phone. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for the fast and reliable service. This phone is great. My mom upgraded and loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The was the first time I purchased a phone from Best Buy and no a Verizon store. Very pleased with everything!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than my XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a little more time with the phone to give a thorough review . I can say the reception on this phone is better than the XR . However the battery is not as advertised . But that could also be due to the IOS14 update .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade for my daughter and she loves it. I also have one and I am very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still getting used to it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the 11 Pro however there are a lot of different facets that you have to sit and read it out and practice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Way better service than I had with Sprint. Best customer service I have had in years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feel and design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 11 Pro is an excellent feel and design, I have not really played with camera much. It is still to new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a die hard galaxy user. I love this iPhone though. Got it mainly for FaceTime but love all the features.

    I would recommend this to a friend