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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1077 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers enjoy the iPhone 11 Pro 64GB's outstanding camera quality and impressive battery life. Many appreciate its ease of use and the sleek design, although some find the price to be high. The lack of a home button and the phone's weight were also mentioned as potential drawbacks by a few users. Overall, positive feedback on the camera and battery life outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,077 reviews
  • Rated 5 out of 5 stars

    Great new iPhone Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The X was great. This is even better. The Pro is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insane camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best iPhone I’ve ever owned.. I absolutely love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be a while before I get to know this phone better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be a while before I get to know this phone better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X - iPhone 11 Pro.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a seamless transition @ upgrade due. Simplicity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, nice layout

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, nice layout, highly recommend it, love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great it is my first iPhone and so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 11 Pro is everything Apple said it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera. Lots of features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and pick up. Luv dealing with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected. Nice solid look and feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love the new iPhones, so worth it, big upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great use I would recommend!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better iphone last year’s! Muinto top! !!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love my iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. The only reason I didn’t give it 5 stars is because of the size. Bought online and thought it would be bigger than the regular 11

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was not set up right

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally purchase my phone at Verizon. But I wanted to use my Best Buy account and buy my phone outright. The Best Buy clerk said he would transfer all my data and set it up so that I am good to go. He did a terrible job setting it up. I don’t like the navigation on this iPhone 11 Pro. I’ve yet to figure out how to use the fancy camera. The pictures I take are worse than my iPhone 7 Plus. Overall I am ready to update this phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy phone very similar to iPhonexs when handling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Wife Happy Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it, that’s all that matters!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iphone 11 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recently bought my daughter the iphone 11 pro, so far it seems to be everything the review claim it to be and more. very happy with this purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst phone I have ever had.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone because of all the high reviews and hype. The camera is fantastic but the phone is the worst I have ever bought for any other use...like being a phone or connecting to a network. Constantly drops calls. Constantly turns off the microphone so no one can hear me and I have to hang up and call back. Constantly does not connect to LTE even when it shows connected. Have got the buttons or tapped the screen to wake it up and it refuses to wake up, over and over. Then other times it turns on and dials when it’s supposedly locked in my pocket and I am just standing there. This will be the last iPhone I will ever own.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent camera!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phone for its camera abilities, not disappointed!!!!

    I would recommend this to a friend