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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1077 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers enjoy the iPhone 11 Pro 64GB's outstanding camera quality and impressive battery life. Many appreciate its ease of use and the sleek design, although some find the price to be high. The lack of a home button and the phone's weight were also mentioned as potential drawbacks by a few users. Overall, positive feedback on the camera and battery life outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,077 reviews
  • Rated 5 out of 5 stars

    Love the camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features are great - love the camera - and storage

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great iphone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPhone 11 Pro is fast and the camera is awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have no complaints, just takes a little getting used to. The battery life is great and the so is the speed. My previous phone was an iPhone 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profession in hand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard a sports play by play-caller say ” Hands down man down momma there goes that man”. That statement is true again this phone is head and shoulders above the rest. The perspective I have is iPhone then the other phones, iPhone is not in the more affordable cell phone level. Continue to lead the way Appl.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast, it has a great camera. That’s what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very elegant phone. Very fast and the camera is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son likes it. Lol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    15 yr old likes it, great pictures, fast processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile New iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good smart phone with excellent camera which has three lenses and goes from wide angle to telephoto zooming in addition to the digital zoom. The camera also includes several new and interesting features. The phone offers face recognition in addition to the expected features of smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, it's speed, features, and camera!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love the camera. Takes great pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone. Fast, best pictures and video!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another name just so you spend more money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Iphone XS prior to purchasing the 11pro. Quite frankly I should've just kept my XS. It worked fine and took just as good of pictures as the 11pro. Now don't get me wrong the 11pro is ok but considering there was nothing wrong with my other phone (XS) I should not have wasted the money on this one. NOW if you need a phone because yours is busticated, YES this 11pro will work just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning camera. Battery life is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Apple products.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new 11 pro phone is working beautifully. Still getting to know some of the bells and whistles, but I’m enjoying the new camera especially..... which is always the reason I upgrade so often. Yes, they’re pricey, but Love the reliability and ease of operation with all my Apple devices. Would never have anything else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone camera yet. Much improved battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an Apple

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, not much has changed with Apple lately however. The camera is a nice plus if you go Pro but other than that I believe that is the only difference. Also other than 5G that won’t be mainstream for a few years there is no noticeable differences between 11 and 12.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Phone 11 Pro: Worth It?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great so far. (I upgraded from an Iphone 8+). Love the camera and new customizable features for your apps, home screen, etc. Still don't know the difference between the regular 11 and the pro because one got stolen. Will maybe keep this posted as I retrieve my stolen property

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster and clearer than previous versions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the 11 Pro to be a great upgrade from my i-phone eight. The camera is clearer, there is more contrast and I love the triple camera image availability. The software is faster than previous i-phone's and I love the wireless charging capability. My favorite feature by far is the facial recognition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love Love this phone!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having used Samsung Galaxy 7, 9, 10+ over the years, I'm so glad I made the switch back to iPhone. Alex, the BestBuy rep was absolutely fantastic to work with. (I'll never go to another Verizon Store for phone service -- horrible experience minutes prior to going to BestBuy)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but get a deal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s absolutely awesome,everything you are looking for in a smartphone with the high Apple quality.Iphones and Apple products tend to be expensive but the ease of access to apps and the simplicity of the use of the phone make it worth buy especially if you are already in the Apple family

    I would recommend this to a friend