Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,249.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 1077 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers enjoy the iPhone 11 Pro 64GB's outstanding camera quality and impressive battery life. Many appreciate its ease of use and the sleek design, although some find the price to be high. The lack of a home button and the phone's weight were also mentioned as potential drawbacks by a few users. Overall, positive feedback on the camera and battery life outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,077 reviews
  • Rated 5 out of 5 stars

    iPhone 12

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone due to having a new baby and wanted to take great pictures since it’s easier to have a phone than a digital camera. Very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 11 Pro

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone X and the camera alone on the 11 Pro makes this worth it. The ability to switch lenses is seamless and the wide-angle is especially useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade my old iPhone. I love taking pictures and read that this phone had a great camera. I took a trip and am really happy with the pictures I got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from iPhone X. Love the new camera. iPhone cameras already take great pictures but the new 11 pro camera takes photos to a higher level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone with a great camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone much the same as my prior iPhone but has more capabilities and the camera with its extra lens is great - the wide angle photos are wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as any iPhone user would expect. Ultra wide camera is a bit less clear than the adds make you believe, but otherwise good. Battery life is absolutely amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iphone 8s and i love this phone! The camera is amazing and i have so much space available for all the dog pictures i want to take :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first iphone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously I had cheaper Galaxy cells and was disappointed w their pic capabilities and processing delays. The iPhone 11 exceeds my hopes and am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great buying experience with Best Buy. Camera is the main selling point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 11 Pro is a nice phone and the Best Buy rep helped me to pick the cheapest plan which made me leave Sprint and join Verizon. I love that and love this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera makes this phone worth it. If you have a newer model I’d wait for the next version. But if you own an X or earlier version, I’d consider the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 Pro

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone more than any I've owned! The key for me was a great camera that I'd have with me all the time...done! Still very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an iPhone 8 This one much better Gentleman who helped me set up phone in Best Buy was awesome Will get my next phone at Best Buy But Verizon store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone 11 Pro is working well for me! I have not had an upgrade for five years and find this easy to move around. The choice of cameras is a great feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing phone! My daughter loves taking pictures and videos with it. Would definitely recommend if you have Apple products or even if you dont.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade because my phone was messing up more frequently. I am so happy I did. This updated phone is just what I needed. Great camera too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent help

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son needed this for school to use for class assignments and it has been a great relief due to the ease and efficient use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing camera and more memory is a plus

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i updated to the 11pro from my 6s. you can imagine how amazed i was at all the new updated features. love the way the camera takes amazing pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple keeps meeting expectations

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my wife. Setup/transfer from old phone was simple. Working great with improved battery life! Would recommend to any apple user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone all around

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the upgrade from the X models, but I appreciate the smaller, lighter design and the obvious upgrades to camera quality and display.

    I would recommend this to a friend