Customers are delighted by the iPhone 11 Pro Max 256GB's superb camera quality, fantastic battery life, and great screen size. Many appreciate its ease of use and the ample storage it offers. However, some find the phone's price to be high and its weight noticeable. A few users also mentioned experiencing occasional performance issues or needing time to adjust to the absence of a home button.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,907 reviews
Rated 2 out of 5 stars
Pro max 11
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome phone love the 3 camera pics well it's my son's phone so he loved it even more.. Thanks
This review is from Apple - iPhone 11 Pro Max 64GB - Silver (AT&T)
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Just a flawless product again
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this phone to replace a flawless 2 year old iPhone X, mainly for the larger screen. You can never go wrong with an iPhone. It’s just a very well executed device that will always work. It might not have all the latest features, but at least the features and processes are perfected. I’m really happy with this phone and the screen size is just right; it’s much easier to type on. The speakers are loud, the battery and cameras are amazing, and most importantly it just works.
This review is from Apple - iPhone 11 Pro Max 256GB - Midnight Green (AT&T)
I would recommend this to a friend
Rated 1 out of 5 stars
Defective
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not good. Defective product. Returned already replace for a new one
This review is from Apple - iPhone 11 Pro Max 256GB - Midnight Green (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
New iphone
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my iPhone 11 Pro Max! I had my iPhone 6 Plus for 5 years and the phone had to be plugged in all the time because even after adding two batteries, phone would not hold a charge! I did not need all the bells and whistles on this camera since I just take pics of my dogs, but the battery life in this phone is great and processor is very fast! The screen quality is great too! This iPhone 11 is the same size phone as my 6 plus, but with bigger screen since there is no home button, just face recognition! It is heavier than the 6 plus, but I am getting g used to it! I hated to give up my iPhone 6 Plus, but I also wanted a 256 GB and my old phone was only 128!
I would recommend this to a friend
Rated 5 out of 5 stars
My Eyes to History
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone was my eyewitness to history. I bought it the day before the pandemic shutdown in Tulsa.
I shot video of the empty downtown, the lines of people in their cars for donuts, the signs celebrating medical workers. A few weeks later, I was in Lake Charles for Hurricane Laura and shot video of the destruction and then there was another hurricane right after it. I shot video of the first pandemic vaccines with it, devastating flooding and two Presidential visits. This phone worked through some of the most challenging moments in modern history. It performed in extreme environments and violent down pours. It shot a number of videos that went viral and kept me entertained on social media in the long down days. As far as things I've owned goes, this thing was pretty impressive.
This review is from Apple - iPhone 11 Pro Max 512GB - Space Gray (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
Wonderful phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was time to upgrade from my iPhone 7 and I am not disappointed: excellent camera; fast processor; long (long!) battery life; easy to use. The Pro Max is large and a little heavy, as I knew it would be, but it is also easier to type and it is nice to have the bigger screen and the telephoto lens. Best Buy service was good: at my door two days after ordering it, as opposed to 3 weeks from Apple. I have only had it for a week, but I’ve owned iPhones since the original one, and I know a great phone when I have one.
This review is from Apple - iPhone 11 Pro Max 256GB - Space Gray (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
Great smartphone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an excellent upgrade from iPhone 6 s plus. Front and rear Camera takes perfect pictures, battery lasts a day easily, speakers are very good. Screen resolution and size is perfect. Finish of the phone is better than other smartphones.
I hope Apple also releases a stylus in upcoming models at the same price or less, otherwise I feel it’s expensive phone by couple hundred dollars.
This review is from Apple - iPhone 11 Pro Max 256GB - Silver (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
Super fast
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great new phone with lightening speed, great clarity, easy to use, fantastic battery life, sharp pictures, large screen, , and video replay like no other phone sold in the past. Using this phone makes every detail clearer from sound, to picture, to video! Simply the best IPhone put out on the market to date.
This review is from Apple - iPhone 11 Pro Max 512GB - Space Gray (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
I went max and it is beautiful
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Received mine yesterday and after been using apple products for over 10 years, I must say this one is the best so far. The correct size, the cameras are superb and feels good in the hand. Waiting for xmas to get the apple watch 5.
This review is from Apple - iPhone 11 Pro Max 64GB - Midnight Green (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
Expensive but worth it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The iPhone is big once again. Screen size has gone back p in size. The speed of apps is much faster. The battery last much longer.
I dot know wha th three cameras do but the pictures are more detailed, colors are brighter and contrasts is greater.
Overall great improvement.
This review is from Apple - iPhone 11 Pro Max 256GB - Midnight Green (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
Best Phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded from an iPhone X and I’m loving it. I love the bigger screen and I get a better cellular signal on this phone. The battery truly lasts all day with consistent usage. The phone is super fast and the camera is spectacular. This is a huge upgrade over the iPhone X for me.
This review is from Apple - iPhone 11 Pro Max 256GB - Space Gray (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
Great phone
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was going from an iPhone 6 Plus to this phone so it was a big jump. I love the picture quality of the cameras. The phone feels good in your hand. Feels like quality. Battery lasts all day. Screen is awesome. It’s soo much faster than my old iPhone. I’m glad I made the switch
This review is from Apple - iPhone 11 Pro Max 256GB - Space Gray (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
Very nice upgrade from my old 6s, OBVIOUSLY!!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first new phone in about 4 years. Definitely liking the larger screen with no home button. Display is great, pictures are fantastic, run fast and with moderate use the battery lasts about 2 days or so. Just with these darn things weren't so expensive!
This review is from Apple - iPhone 11 Pro Max 256GB - Space Gray (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
Wow!, just Wow!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded from an iPhone 7 and wow did this new phone blow me away. The speed of function, amazing battery life and gorgeous pictures impress me daily. The only drawbacks if I had to come up with any would be the hefty price tag and the increased weight.
This review is from Apple - iPhone 11 Pro Max 256GB - Space Gray (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
I am very pleased with my iPhone 11 Pro Max
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The screen is easier to read. I love the absence of the Home button. It is very quick, hold a battery charge lots better than my iPhone 8. And the big plus for me is the camera upgrade. I love to photograph nature.
This review is from Apple - iPhone 11 Pro Max 256GB - Space Gray (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
Great Phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I switched from a Note 10 plus to the 11 Pro Max. My last iPhone was a 6s and the iPhone has improved dramatically. The note 10 is an awesome phone and I still have it but the iPhone is my main phone for now. The Apple ecosystem is what makes the phone great. The screen is great but the note has it by a little. The iPhone is faster so if you are looking for a great user experience then go with the iPhone.
The camera is good. I am not a huge picture taker but the pictures come out great. Portrait mode is good and it is easy to use. The note pictures are good too so there isn’t much a difference with the exception of night mode. The night mode on the iPhone is something to experience. It really does work well and you will be amazed at some of the shots you can take.
This review is from Apple - iPhone 11 Pro Max 256GB - Space Gray (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing Camera & Battery
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So, at this point if you are not familiar with iOS and what iPhones are all about here comes a short summary. Apple iPhones are normally great hardware, build quality, and easy UI. Unlike Android, normally you don’t hear spec sheets on iPhone. RAM, battery size, processors are usually a mute point because they iPhone run iOS which can’t really compared to Android. Don’t get me wrong I’ve used many, many Android phones (most recently the Samsung Note 10+) and they have some amazing phones, with equally amazing cameras, and features.
So, what sets this iPhone apart from the ones that have come before, even the XS, is the cameras are a huge step forward, and they battery is hard to kill. Most phones take great photos in optimal lighting conditions. What sets phones apart is how they handle low light, or night photography. Here is where this iPhone really shines. The images that this device is able to capture with little light is amazing. With Deep Fusion around the corner, you will also see an increase in detail in most photos that don’t use the Night shot mode or HDR. The battery holds up amazingly well. Even after a day of heavy usage, screen on over 8 hours I am able to end the day around 20-30% easily. I usually unplug around 6am and plug it back in around 10-11pm. Never do I feel like I need to top off the battery for fear of not making it through the day.
Everything else on the phone is still great, but not what I would consider a huge step up from previous models. Screen looks amazing, super bright in direct sunlight, Speakers are great, sometimes I forgo my Bluetooth speaker and just use the phones speakers. The matte glass back feels great, but most people won’t see it since most cover it up with a case to protect this investment.
I would definitely recommend this to anyone, especially those already locked in to the Apple ecosystem. Apple’s iOS 13 is great, and offers some great features, but that isn’t specific to this phone so go and upgrade your old device first to see what you are getting here. I am very happy with my upgrade.
This review is from Apple - iPhone 11 Pro Max 256GB - Midnight Green (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
Easy to see the screen
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the big screen and the sharp clarity. The camera is awesome and the battery lasts a long time between charges. Super expensive.
This review is from Apple - iPhone 11 Pro Max 256GB - Silver (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
Greatest iPhone Yet!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Most reviews I’ve read about the iPhone 11 Pro seem to lean towards it being nearly the same as the iPhone X. While the front may look the same, I’m here to tell you the internal components are where Apple invested their money on this newest version. The new A13 chip is incredibly snappy, the camera’s picture quality in low light settings is the best it’s ever been, and the battery life is outstanding. Yes, this wasn’t a dramatic visual overhaul of the iPhone, but Apple made significant improvements to the internal components and I am an extremely satisfied customer.
This review is from Apple - iPhone 11 Pro Max 256GB - Midnight Green (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I went to Best Buy frustrated with my iPhone 6 and bought the 11 pro max, the screen is so nice, it definitely has a higher frame rate than most other phones I’ve ever used which isn’t something I’d think would be so nice to look at on a phone but when you scroll it’s a huge difference. Really quick phone with nice cameras. The faceID is so fast to open your phone you don’t have any waiting for it to unlock. It’s generally an awesome phone, which is what you want if you’re spending this kind of money.
This review is from Apple - iPhone 11 Pro Max 256GB - Space Gray (AT&T)