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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1951 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are satisfied with the iPhone 11 Pro Max 64GB's camera quality, battery life, and ease of use. Many appreciate the large screen size, though some find the phone's weight takes adjustment. While the design and features are also praised, the high price point is a common concern for some customers. A lack of 5G capability in this model is another drawback mentioned by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,951 reviews
  • Rated 5 out of 5 stars

    Killer camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better phone than the 6s plus I had, crazy fast and the camera is really great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras, screen size, overall an excellent product all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical new iPhone. Works good. Great camera. Easy to use. Apple does it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of great features especially the camera! Very easy to use and takes great photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone! Much easier to read text.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new iPhone 11 Pro Max. I am in the ancient category and it's much easier to read text than my old iPhone. It is also very intuitive to operate and seems to automatically do all the necessary functional maintenance that I don't know anything about. When turned up loud, it is really loud...I can hear the ringer from 50 feet away. I haven't tried the 3 port camera yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Iphone so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera, Both front and rear. Very fast processing..... Screen is very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone It is very stylish and easy to use much faster than previous models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera, super sleek design. Best Buy is always so friendly and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone for all purposes. Huge screen and it takes amazing pictures!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone I've Owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is beyond any iPhone I've had. The night mode camera shots are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy and service at Best Buy. Phone is awesom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pictures and speed. I would highly recommend getting this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone. Much faster than my previoys iPhone 7 Plus. Amazing camera. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice phone. easy to setup and nice camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Camera 10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing battery life, and AWESOME camera night mode. Apple outdid itself once again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever lightning fast everything love the camera. The best of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 Pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing photo quality and the phone quality is stunning and super easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new 11 Pro Max. Camera takes awesome pictures. Battery lasts a long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera quality. Phone is easy to use but just wish it wasn’t so expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The latest and greatest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera rocks. Browsing is fast. Mostly incremental improvement but it is progress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted a new phone and , of course, the top one available. It’s a great phone from what I can tell but she doesn’t use the camera as it should be used. It may be more than what the average selfie-Instagramer might need it for. Unless you’re a serious picture taker stick with the next model down with two lenses and save some money. Don’t get it for the status symbol.

    I would recommend this to a friend