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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1951 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are satisfied with the iPhone 11 Pro Max 64GB's camera quality, battery life, and ease of use. Many appreciate the large screen size, though some find the phone's weight takes adjustment. While the design and features are also praised, the high price point is a common concern for some customers. A lack of 5G capability in this model is another drawback mentioned by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,951 reviews
  • Rated 5 out of 5 stars

    Awesome battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery is awesome! I’ve had plenty of phones in the past but this one puts them all to shame. It seriously lasts all day long without worrying about a charger. The camera is amazing as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off S/O to Best Buy for not only having the phone in stock but having in my case Verizon experts in store. I’d like to start off by saying that the phone exceeded my expectations. As we all know phones nowadays are pretty much the same each year with minor updates (Android or Apple).As this may be true for this year’s model it still surpasses all previous generations. From the OS to the fast charge and yes even the obvious. The three cameras on the back which for me (a loyal phone photographer) is my favorite feature and update. The camera quality is beyond amazing. Anyway before I keep going on about how great this phone is go on in and buy one for yourself you wont regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 Pro Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing iphone. This phone is a great upgrade from previous models. Fast, easy to use, and secure!!! It’s well worth the upgrade if you are in the market for a new phone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. Much faster than my old Ipone 6plus. My first charge lasted 4 days. It takes better pics and is very user friendly. The Best Buy buying experience was incredibly easy and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery life and snappy OS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied with this coming from the XS Max. Battery life is a huge improvement as well as the camera. Super wide needs some sharpening work for the next iteration but this will do for now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera Great Battery Life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Apple first announced the new iPhone, I had very little expectations. But I was pleasantly surprised by the large increase in battery life, in addition to how much better the new camera is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Camera is much improved over my old iPhone 7+. Larger screen is great. Ease of face id works quicker than old thumb print. And love the green color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 11 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down my favorite phone ever. It has an amazing camera and I would highly recommend this. The features are immaculate too. Overall great design and very unique.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great iPhone. The pictures are incredible. The flow and ease of use is particularly noticeable. I have owned many iPHones, and this is definitely a step up. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize how much of the scene was missing from my pictures until I started using the ultra wide camera lens. It should come standard on all flagships! The camera system is absolutely amazing. I am really impressed with Night Mode. The OLED display is stunning, and I love Dark Mode in iOS 13! I thought I would miss Burst Mode, but I think I like taking Slofies more. I also like the added ability to adjust settings within Apple’s Camera app. Despite all the complaints about iOS 13, I have had very few problems, much less than I did with any of the Android smartphones I had a few years ago. The only major thing I don’t like about iPhones is the high price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device. Decided to upgrade and it was definitely worth it. The camera and internal processor is extremely fast and the Apple UI is flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera and battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this phone just for the battery life upgrade. I had an iPhone 7plus and battery life was only a couple of hours. I love the new screen and quick access to my apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera is LOVE!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from the the iPhone 10x Max & the differences are very noticeable. The camera is remarkably perfect. The speed of the iOS itself is even better! I love this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great choice,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got the IPhone 11 ProMax. It is so easy to use. Still learning all of the features. All of the pictures are so sharp and clear. Easy to maneuver around and change screens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to had this phone for long. So far I love using it. The camera takes great pictures and the phone processor is fast. The phone is pricey but I recommend this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fone. Hopefully it lasts as long as my last apple lots of new stuff on it. Much better cameras. Bigger screen. Cool facial recognition to unlock. I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was forced to buy a new iPhone when my 7+ stopped working. The 512 gb is PERFECT for me, the camera is amazing, and overall it’s worth the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great battery life, awful screen protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming over from years of Samsung flagship phones to iPhone 11 Pro Max. Surprised how easily the screen scratches. Never had an issue with any Samsung phone. Luckily Apple replacing the phone after three weeks of ownership. Anyway, battery life is exceptional, camera too! Phone just works well. Ties in well with work tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am coming from the iPhone X so the speed and size is so much better, the cameras are amazing. My first night mode picture was so good. It’s not perfect but really really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased to replace my iPhone X. The camera is unreal and takes both great video and pictures. The processor is also very fast compared to the iPhone X.

    I would recommend this to a friend