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Customer Ratings & Reviews

Your price for this item is $40.28per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1907 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers are delighted by the iPhone 11 Pro Max 256GB's superb camera quality, fantastic battery life, and great screen size. Many appreciate its ease of use and the ample storage it offers. However, some find the phone's price to be high and its weight noticeable. A few users also mentioned experiencing occasional performance issues or needing time to adjust to the absence of a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,907 reviews
  • Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the camera is amazing! But the phone glitches quite a bit but it is getting better with use... we will see

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Takes good pics, a precursor to iPhone 12

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and value for money although Apple iPhone is expensive. Takes good pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart choice!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Samsung user up to getting this phone. Definitely a smart choice to switch. I like how much connectivity there is between our kids apple phones and other family members phones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Same thing better Camrea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think it’s worth the price Same iPhone just a much better camera

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - iPhone 11 Pro Max 256GB - Space Gray

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone, nice operating system more on the safe side compare to android system if you are a iPhone fan ,I'm personally not a iPhone guy never was bough two of this last year for my kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, but beware of learning curve

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is a lot better than my old 6S Plus. However I cannot find a case I like in the color I like unless I bought the 11. It is pretty much the same size and feel as the 6S Plus, so no changes in fitting my inside coat pocket. The only big problem I had was that the tech at my local Best Buy inserted my old sim card instead of the new one. This led to a few hours on the phone with AT&T to figure out why I had no service the next day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is everything you could’ve wanted. its fast easy to use & great

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iphone 11

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone and the camera is amazing a little large but awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t get this memory if you are like me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanged for larger storage I have wayyyyy too much on the cloud and on the phone Photos and text etc lol phones great but if you like selfies leave this for the older crowd phones still wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 1 Prop MaxGreat item to keep up to date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, however it is difficult to learn it on your own, Need some hands on education for such a complicated instrument. A good video of the various things you need to know would be very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on upgrading my iPhone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the virus I did everything on-line and it worked out just superb! The Best Buy website made it a breeze to upgrade to my iPhone 11 Pro Max. I received in the mail and it was ready to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be hard going back to an iPhone after not having one sine iPhone 3. I thought switching from Android to iPhone would be difficult but the transition has been almost seemless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great i Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this phone for my wife, she is so happy with it, especially with camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this since the release date and I am in love with it. The wide angle camera is so nice, and the zoom lenses work flawlessly. If you're unsure about the upgrade, do it. You won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that helped me with my phone was extremely friendly, knew what he was doing, and made the process simple and quick. I appreciate his help and I’ll be back just because of him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The dark mode is the best.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear glasses and the dark mode helps me a lot. I also wear readers and with the dark mode I don't have the enlarge the font so I can read messages or emails. I also do not need my readers when doing so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 11 plus Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone. Has more features than previous ones. Good camera to take good pictures on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very solid smartphone with great camera features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid smartphone with great camera features and capabilities. Nice display, perfect size!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product for my daughters birthday. Went to the store for pickup. The service team as always very professional and knowledgeable. Apple speaks for itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera takes great photos

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera takes great photos. Love the color. Going to enjoy taking photos this holiday season

    I would recommend this to a friend