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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1951 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are satisfied with the iPhone 11 Pro Max 64GB's camera quality, battery life, and ease of use. Many appreciate the large screen size, though some find the phone's weight takes adjustment. While the design and features are also praised, the high price point is a common concern for some customers. A lack of 5G capability in this model is another drawback mentioned by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 1,951 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s almost like mine the 10 haven’t use it long enough yet but will let you know

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like all other Apple phones, only better. Great display. Cost too much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 11 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 11 Pro Max 64GB was hat we purchased is pretty cool, neat stuff!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well what can I say, its an iPhone. The feel and weight is fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is not much different than any other iPhone, bezel will scratch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. The shipping was less than stellar.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microphone and camera issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful phone in the midnight green but comes at a price. There are quirks that have no fix right now. While using the speaker, or Bluetooth in the car, the sound is like an echo with airplane noises. I’ve tried everything and the only thing that helps is to turn the volume down very low but then I can’t hear my caller. The camera utilizes widescreen on the back camera so while FaceTiming, the other person sees distortion of plus Yiu can see pixels as you move the phone around. Lastly, it took five hours to get service at the store. It took a Samsung expert to help the manager by suggesting to swap out the new SIMS card, which was defective. Unless you get this phone on sale, which I did, I would wait to see if the microphone and widescreen distortion gets fixed. Not a happy camper and thinking of returning within the 14-day exchange since I feel this phone is defective.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone!!! Highly recommend if you are part of the apple ecosystem.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Apple you disappoint me every-tim i want to switch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't want to complain much but i am disappointed with apple iphone , they have not changed anything since i had my last iPhone . The most annoying feature is when u cannot receive text messages when u are driving or receiving calls, yes it is something u can fix through the app but this is just plain stupid - too many restrictions camera is ok . For a basic iphone 64gb i trade it in to a Samsung galaxy note 10plus u can multitask and comes with 256gb memory 12gb of ram it completely destroys iphone in terms of specs 4gb or ram and 64gm memory - Come on apple wake up and restructure your business. Perfect example it took me 45 minutes to transfer data from galaxy note 9 to iphone and 2 min to transfer data from iPhone to Samsung galaxy note 10 plus. For business i would def use Samsung hands down.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Face time for grandson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old man is having a hard time with Apple, always had androids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and update from old phone. Would recommend to a friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this phone! First time owning an iphone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little different getting use to, but like it so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult adjustment from a Galaxy Samsung S9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the iPhone had included a small instruction booklet I would have not been so lost!!! Had to call a granddaughter to help me set up and disable the many aps that were consuming all my Data allowance. I will adjust to it because the $$$ spent cannot be reclaimed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 11 Pro Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than my iPhone 8 Plus. So far I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone which i intend to use daily. thx for letting mr buy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera is very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone advancement. First time with allow and like out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. A few issues with Bluetooth and GPS connectivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To new to know

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this last week so it is to new to know how good it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far. Customer service was great and helpful.

    I would recommend this to a friend