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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1951 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are satisfied with the iPhone 11 Pro Max 64GB's camera quality, battery life, and ease of use. Many appreciate the large screen size, though some find the phone's weight takes adjustment. While the design and features are also praised, the high price point is a common concern for some customers. A lack of 5G capability in this model is another drawback mentioned by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,951 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had the XS Max and it was always getting disabled. Even sitting on a flat surface not moving it would somehow become disabled by itself. So she upgraded to this one and so far it has not been disabled once! It is fast, facial recognition is great and she LOVES the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was having problems with his IPhone 6 keeping a charge. But new batteries would not get him new features and a better camera . He loves his new iPhone 11 ProMax. The pictures are terrific . It is so easy to use. Still learning all of the new features. So glad for the “11”.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best phone I’ve had

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Xs max before getting this the other day. It’s not a huge upgrade but the battery is better than any iPhone and the camera are updated. I wanted something with better battery because I game a lot . When I found out people were having issues with the screen being scratched way easier than any iPhone it kind of sucked because I love a nude phone . So if you’re like me and want a premium phone but have OCD about scratches then get a screen protector and case with your order .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great camera and great battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    camera is great. big jump from xs series. battery life is really good. camera bump is ugly and still expensive for the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very familiar to an iPhone user, and the camera features are nice. It's a bit heavy, but the battery life is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPhone 11 max pro

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Apple phone to date! I don’t even want the 12 version. The camera takes awesome pics and videos. It is easy to use and like having a mini tablet for whatever you want to do - streaming, surfing the net, social media, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iPhone yet, very powerful and it looks great. I thought the 3 cameras were going to be a little much but the pictures come out amazing and the features make it all worth it. Going to be staying with this phone for a while, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple did it again! Another smash hit!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is obviously the best iPhone yet. Apple smashed it yet again. The screen is beautiful, the cameras are amazing, but the best part, the battery life. 5 months in and I can easily get 2 days out of this phone. Highly recommend. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched to iPhone 11 Pro Max from Old Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely happy with my new iPhone, although I am certainly still learning to use all its features. I highly recommend this particular model; I am a senior citizen and appreciate the ease of use and especially the size of the screen. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great phone. I switch from Sammy to iPhone. I don’t have a problem with it. Screen is big bright colorful. Take great pictures. Only have had it a short time but it’s working out great. So if your thinking in buying one, don’t be afraid jump right in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy i popped for this phone over the iPhone 11 or iPhone 11 Pro. The phone's size is just right for me and makes everything easy to read. Still pictures and videos are outstanding - the improved stabilization on this phone is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from iPhone 7Plus to iPhone 11 Pro Max. I am so glad I did, it’s an excellent phone. It took me a little bit to get use to it but I am so glad and very happy with the iPhone 11 Pro Max. It’s so fast and the battery lasts a long long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the best iPhone yet -- and I've had many of them. The camera is beyond compare. The 3 different lenses are a game changer and the quality is superb. It's fast, the battery life is amazing and it delivers on all levels as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge change from the previous 2 years, but the battery life is significantly better than any phone I have ever used. Lasts the whole day even with hours of FaceTime and streaming videos. The camera is also fantastic and I love the matte glass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best phones on the market!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great. I only charge every other day. Camera is amazing no matter what mode you shoot in. I upgraded from the iPhone X which was great as well but I’ve noticed a huge difference in some areas on the IPhone 11 Pro Max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple has continued!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Samsung and apple. I know both are constantly competing. For me, iPhones have always been my favorite. This phone is no different. From the facial recognition to the camera to the speed of loading. This phone has been spectacular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for myself. Love the camera, takes beautiful picture, quality is excellent. One thing I’m still trying to get use to is swiping up because it does not have the home button anymore. One thing I didn’t like is the phone is a bit heavy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade from iPhone 7 to iPhone 11 Pro Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace iPhone 7 and happy so far with all the features. Excellent screen size and cameras for taking pictures or videos. Overall very pleased with the purchase, other than lack of assistance at the Turkey Creek Best Buy to help with transfer of info from my i7 to the i11Pro Max. Instructions were provided that were fairly easy to use and get my contacts, etc. on the new iPhone 11 Pro Max .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the xs max for a year and decided I wanted to try this phone out to see if would be better than the new one coming out. Need to say I do love it! Works the same as my old phone, battery is great, and the camera is bomb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivers as expected!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the screen and how it is buttery smooth while using it. Camera delivers as described and love the view finder which allows you to see what is outside of the picture mode you are currently using Great phone as described

    I would recommend this to a friend