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Customer reviews

Rating 4.8 out of 5 stars with 1951 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are satisfied with the iPhone 11 Pro Max 64GB's camera quality, battery life, and ease of use. Many appreciate the large screen size, though some find the phone's weight takes adjustment. While the design and features are also praised, the high price point is a common concern for some customers. A lack of 5G capability in this model is another drawback mentioned by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,951 of 1,951 reviews
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy. Almost a month have NOT recvd my phone yet!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt order

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was ordered on my credit card, but it wasn't me that ordered it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone on the market.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible phone. This really seems like the greatest upgrade Apple has ever done on an iPhone compared to its predecessor. I traded in my iPhone XS Max and the iPhone 11 Pro Max completely blows it away. The new camera system is impeccable. The battery is superb, speed unreal, and the overall quality and performance is unmatched. Well done, Apple, well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite iPhones. The gold color looks amazing and it works just like any iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great but battery life is terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it but battery life didn’t hold up after a year or two

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went through the washing machine and still works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera and I accidentally put my phone through the washer at the laundromat and my screen protector was cracked but after removing it screen was perfect my phone works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first iPhone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a 10-year android user, I am so happy I made the switch to Apple! What a quality company filled with quality products! The iPhone 11 Pro Max runs flawlessly! Ive never had a more stable phone in my life(until i got the 12 Pro Max, hehe) If you're on the fence about trying Apple, try this phone and enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great New iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every year apple is coming closer and closer to the "Ultimate iPhone" this is a very big step towards that, this will definitely hold its value longer than previous iPhones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service i can always find everything I need in your store that is laid out wonderful. Great smoky with a lot of knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jojn

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a long time. Very good phone. Works well looks good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst IPHONE EVER!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPHONE 11 Pro Max is the worst phone I have ever had. I have had IPhones for 20 years and this is the worst. Cant get calls and make calls. Drops calls all the time. I have spent two (2) afternoons at Apple store and still have a terrible problem. Phone doesnt even show that people have called. ( no missed calls) APPLE NEEDS TO DO SOMETHING AS I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM.

    No, I would not recommend this to a friend