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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1951 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the iPhone 11 Pro Max 64GB's camera quality, battery life, and ease of use. Many appreciate the large screen size, though some find the phone's weight takes adjustment. While the design and features are also praised, the high price point is a common concern for some customers. A lack of 5G capability in this model is another drawback mentioned by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,951 reviews
  • Rated 4 out of 5 stars

    Give me something cool next time!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPhone with a built in camera. While the camera and processing parts are good, I wish apple would work on phone reception and sound quality!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been great and the camera quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 3 camera lens option. Takes really good pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone..finally ckmpetes with the Not 10s pictures..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone best iPhone ever. Great camera great for videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better battery life. Screen very clear! It’s awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera and wide angle. Fits xs plus case as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera! Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a great low light camera. A great iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A week in, it's performing as advertised.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A week in, the pricey device is performing as advertised--fast, crisp graphics, and even a slowfie / slofie shot taken for kicks and giggles turned out like I gather a slowfie / slofie should. Still getting used to Face ID (not a fingerprint) opening up apps and saving passwords, but I'm optimistic that'll become second nature soon enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is a great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a really good camera. One of the best iPhones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera; moving data from phone to phone was simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best phone there is. You need to get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m in Love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is amazing and the customer service is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the 11 Pro Max! The camera is amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a Plus

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a step up from the 8 plus, love the camera too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BB Customer Service was great about screen issue!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge fan of Apple products, and a long-time owner of a succession of iPhones. A lot more expensive than other brands, but the quality has always been worth it. The durability has allowed me to "live life" without worrying about breakage resulting from normal, everyday use. I'm always very mindful of how I handle my electronics, and NEVER careless; vigilant but not paranoid. Do I toss it in my pocketbook? Of course! Do I put it in the back pocket of my jeans once in a while? Who doesn't? With no change in my day-to-day use, in 4 days, the screen of this "11" had a couple of fractures! It was not dropped, and nothing hit it; nor did anything scratch or gouge it. I immediately went back to BB to discuss the issue, and it was resolved with an exchange and the recommendation of a tempered glass screen protector. I did get the screen protector for the replacement iPhone, and it's a good thing I did... I’ve already had to replace that, yesterday, for the same problem: unexplained fracture. (This time the iPhone screen "survived.") Apparently this model is the first one that can't be popped in my back pocket for a few minutes to free up my hands. I believe it's a design flaw and I'll be watching to see if this is noted as a common occurrence. While I love everything else about it, this would be one concern in "recommending" it. Best Buy, regarding the required yes/no answer regarding recommendation, there should be a third option: "unsure."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a great phone so far. The camera is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has to be the best phone I’ve had by far. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New and better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade. Love the camera and other new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and functions. A bit pricey, but worth it

    I would recommend this to a friend
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