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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1951 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the iPhone 11 Pro Max 64GB's camera quality, battery life, and ease of use. Many appreciate the large screen size, though some find the phone's weight takes adjustment. While the design and features are also praised, the high price point is a common concern for some customers. A lack of 5G capability in this model is another drawback mentioned by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,951 reviews
  • Rated 4 out of 5 stars

    My girls love their new iPhones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered the phones online and they were ready for pick-up, but not the first time we went to pick up the one phone. There was some sort of mixup, and they didn't have the phone until a day later. Once we got word the phone was available, the curbside pick up was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from iPhone 6 Plus and I have no regrets. I love it! I have and will continue to recommend this phone to whoever will listen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 11 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase I ever made I would totally recommend someone to purchase a phone here love it !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kid needed an upgrade and this has about everything he'll need and the speed and security it provides is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my son. He wanted to upgrade his phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's an iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much innovation here and very overpriced, but when a teenager wants an iPhone for their birthday, that's what a dad does. I wouldn't recommend this purchase to anyone else though. Best Buy employees were excellent though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    New Iphone 11 Pro Max has great camera updates

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase, the camera in night version is very impressive. I had no issues with the phone until a software update happened and it wouldn't turn back on. I had to take this to apple for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and girls love this phone, so much they may just ride these out until all the updates make them obsolete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I have never owned an iPhone and I like this one, it performs well and is pleasant to the touch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a great phone. It has a premium feel. I switched from android and was pleasantly surprised at how much I like iOS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buying experience. Took care of transferring the phone at Verizon and ensuring all data moved from the old phone to new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone and the color the iPhone just keeps getting better and better…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very slim sleek great looking

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always order our new iPhones through Best Buy. Customer service is very knowledgeable and they can answer any questions we have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone + camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve this phone. It was straightforward with how to setup and merge you apps + contacts + photos from your previous phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone !! Now I can group face time with my whole family and find them any time with the location find !!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product, but very overpriced

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features, but honestly, don’t get the extreme price jump over standard phone. Feel as if they justify the price tag merely on the point that people “need” the latest and greatest and will spend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the IPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a iPhone fan for years. The only complaint I have is the flashlight button on the lock screen. If you are not careful sometimes I will accidently press the screen icon and it will turn on. My wife will tell me my flashlight is on. Other than that, all is well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh, Verizon sales guy did a Great job. I went from Android to iPhone. I a lot different but getting used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone I eventually did agree to the 12 pro max but this phone gave me no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone with great video graphics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done and put together...I would most definitely recommend this phone to everyone that I know and do not know

    I would recommend this to a friend
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