Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $999.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 1951 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the iPhone 11 Pro Max 64GB's camera quality, battery life, and ease of use. Many appreciate the large screen size, though some find the phone's weight takes adjustment. While the design and features are also praised, the high price point is a common concern for some customers. A lack of 5G capability in this model is another drawback mentioned by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 1,951 reviews
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, upgrade, much more features and love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv Luv luv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision upgrading to the latest n greatest!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I had with this phone is the visual voicemail and wifi calling didn't work. I exchanged it for another one and everything works fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I want my $200 Black Friday promotion

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give 4 stars as I love this phone, but Best Buy had a promotion for Black Friday that you get $200 off & I have yet seen it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone overall is great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this over all but I do wish they made some improvement to Siri, specially recognizing my voice and not everyone else :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    average

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its look good but i dont like it too much becouse i was thinking it will be much faster then my old phone but its not

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jus needed an upgrade. This phone is colors are much more vibrant than the others I’ve had. It’s was a bit cheaper than Verizon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to the iPhone 11 Pro cause I switched from an iPhone 7 Plus, but seems more user friendly that my iPhone 7.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone quality is good.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone is just like any other I phone. Just upgrade to the next version. It works as intended and is a nice upgrade.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem we with getting this phone was tech had to do the whole process twice, took 4 hours

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, iPhone always works as intended and having updates all the time is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Samsung. I like both phones, but still like some stuff better about my Samsung.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh, have to take it to apple .

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it and it looked nice . A day later i was on the phone several times and the few people i talked to said they could barely hear me (no it wasnt the service) due to microphone issues . Also the volume on it is not as good compared to a few peers 11 pro max ive listened to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn’t come on the day i paid extra for but overall i got my phone and i’m happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seem Ok so far

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it so hard to say how all these new features will work but will update with ya's and na's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the display but the new os seems a lil off, with updates it should be even better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not to bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to bad battery is not as good as I thought. Also know return label to turn in my old phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh another ho hum Apple device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More of the same with another camera lens and higher price tag. The core hardware is largely the same as the X series. If this wasn’t something I use for my profession I would happily keep on using the previous generation or two. Also not thrilled with the size of the device, obviously personal preference and a mistake on my part.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek, different

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just have to take the time to get to know this phone before you absolutely love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone. Too expensive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good phones and they have us hooked on them but the price is ridiculous.

    I would recommend this to a friend
Sponsored