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Customer reviews

Rating 4.8 out of 5 stars with 1907 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers are delighted by the iPhone 11 Pro Max 256GB's superb camera quality, fantastic battery life, and great screen size. Many appreciate its ease of use and the ample storage it offers. However, some find the phone's price to be high and its weight noticeable. A few users also mentioned experiencing occasional performance issues or needing time to adjust to the absence of a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Rated 4 out of 5 stars

    Camera is very nice, just wish there was a 128GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace an 8 Plus 256GB that I recently broke the screen on. For anyone who ever had an iPhone, this is the same but the camera is a big plus. I like the low light feature, after getting used to it I have taken photos of a subject i could barely see and turned out pretty good on the image. I just wish there was a 128GB options since i used about a total of 86GB on my 8+ but I guess the price difference overall is not that bad. I do miss the fingerprint button, the Face ID is taking some getting used to. Also, when I would rotate my 8+ at the home screen, the icons would re-arrange into landscape mode, but sadly does not on the 11 Pro Max.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is awesome and easy to use . Just sometimes the Face ID doesn’t work as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera and Face ID

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has been great. Face ID quit working but doing a soft phone reset fixed it. Other than that, no complaints.

    I would recommend this to a friend