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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1907 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers are delighted by the iPhone 11 Pro Max 256GB's superb camera quality, fantastic battery life, and great screen size. Many appreciate its ease of use and the ample storage it offers. However, some find the phone's price to be high and its weight noticeable. A few users also mentioned experiencing occasional performance issues or needing time to adjust to the absence of a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 33 reviews
  • Rated 5 out of 5 stars

    Pretty impressive!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited to upgrade my 8 plus even though i could have done so when the 11 was out. Watched alot of reviews and finally upgraded about 2 weeks ago and oh boy iam impressed with the improvement on the camera department!although its not like day and night different! I could care less about other features tbh, to me the best camera is the one that you always have in your pocket. Thats why i upgraded and it was because i was due to upgrade. If i wasnt id rather wait untill my 8 plus paid off and skip this gen of iphone and wait for the 12 or something. The camera is worth the upgrade from my 8 plus but still i dont think it deserves the ridiculous 1250 dollar price tag. If you have the 8 plus or the x series and they are not paid off yet, trust me you can wait but if you want to be that guy/girl who always wants to have the latest and the greatest from apple and have tons of money to burn, well no one can stop you doesnt matter how many honest reviews you have read or watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smartphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent upgrade from iPhone 6 s plus. Front and rear Camera takes perfect pictures, battery lasts a day easily, speakers are very good. Screen resolution and size is perfect. Finish of the phone is better than other smartphones. I hope Apple also releases a stylus in upcoming models at the same price or less, otherwise I feel it’s expensive phone by couple hundred dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!, just Wow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 7 and wow did this new phone blow me away. The speed of function, amazing battery life and gorgeous pictures impress me daily. The only drawbacks if I had to come up with any would be the hefty price tag and the increased weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to see the screen

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big screen and the sharp clarity. The camera is awesome and the battery lasts a long time between charges. Super expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The iPhone 11 Pro Max is worth the upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’ve read about the phone, the screen, the processor and the camera... It’s all true... the iPhone 11 is well worth the upgrade! In addition, the battery has an unbelievable life!! Still playing with the camera and it’s ability to switch between wide, normal and telephoto lenses. The only downer, the phone is expensive...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is definitely good screen size makesit easier to use device Little expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is exactly what it advertises to be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone and the upgrade was everything advertised - great screen, sleek design, new color (green), enhanced camera - the price always makes me cringe a bit but you definitely get what you pay for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to use. Great cameras and good size. Too pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an upgrade from my iPhone 7 Plus. It was working OK but was out of on board storage. After owning it for less that two weeks I can say that the 11 Pro Max is better in every way. Screen colors, performance, camera, everything. Even the speakerphone is better. The cost was tough to swallow, but I'm very happy with the purchase so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Great camera. Easy features. Phone is a 5 if it weren’t too expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone is great but way too expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great and the battery lasts each day much longer than my older phone but the costs for new ones are just getting out of control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on this phone is amazing. The only negative thing I have to say about it is that it’s way too expensive!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Up to date phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for son that loves to upgrades when new phones comes out. He loved the new phone but screen was so easy to crack.. in which it did. The price was costly also. Other than that , the upgrade had more features than his previous phone and he loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome phone but, pricey.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new iPhone 11 max 256gb. The oled screen looks great and I love the 3 cameras. They take wonderful pictures. The only reason for 4 stars is because of the price. They are getting very pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I-Phone 11 Promax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new I Phone 11 Pro Max because my I-Phone 5 that I have had for 8 years finally stopped working on me. I love the new I-Phone 11 Pro Max but the only problem is that it is a cheaper price if I would have set up a payment plan instead of purchasing it directly. They should have given me a discount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the camera this is just like my IPhone 6. Kinda wished I saved my money cause it definitely isn’t worth the price tag

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just an all-around great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I didn’t like being pushed into getting a new phone because my 6S was just fine with me but once I got to mess around with this thing I begin to like it a little more so I’ll say so far so good price was a little high for a cell phone but we’ll see how well it goes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was bought for my daughter. It's a very good phone, great camera. It is overpriced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The good but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone and it’s easy to get use to not having home button but it is expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, camera works fantastic. Very expensive.

    I would recommend this to a friend