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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Your price for this item is $629.99
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 615 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone 12 5G 64GB's camera quality, noting improvements over previous models. Many also appreciate the phone's size, battery life, and ease of use. Positive feedback also highlights the 5G speed and lightweight design. While some users initially found the lack of a home button challenging, the overall response to the device is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 615 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Home button

    Rated 5 out of 5 stars

    Epic Upgrade Win

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally did an upgrade from my iPhone 8 Plus and I couldn’t be happier. It took me a day or two to get used to not having a home button, but now I can’t imagine having a home button! The camera is great and takes amazing pictures. If you’re thinking about the IPhone 12, all I can say is GO FOR IT! You won’t be sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is easy to use, light to carry around and small enough to stick in in a pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Speed

    Rated 5 out of 5 stars

    Great phonr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. So much faster then my old one. Easy to use and great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Speed

    Rated 5 out of 5 stars

    Apple iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is sick! It’s fast easy to use and the perfect size! Apple is always on top!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice size phone - just upgraded from the iPhone 8 to the iPhone 12. Really like the 5G - it's fast. Love my green phone. Seamless transition from the old phone to the new one thanks to the Best Buy guy, Mike, that assisted me with my purchase. So far so good. Seems to be a great phone and hope to use it for a good long time. Good service from previous phones and expect no less from this one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Great new phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone 12. It's definitely an upgrade from my iPhone XR. The 12 is the perfect size to drop in my pocket. I don't really need more memory so this is perfect for me. The camera is much improved from the XR. Much better low light photos. I am very happy with my purchase from Best Buy, The associate that helped me with my purchase was great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing iPhone, has a nice design, quick processor and good camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    First 5G iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 12 is fast, efficient. 5G is good. Photos are better than iPhone 11.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Speed

    Rated 5 out of 5 stars

    Good upgrade for IPhone 8 users and below

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen quality is very good, great battery life, and very fast

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 12 - great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Better in virtually every way than the iPhone 8 that it replaced. Batter battery life, better screen, better camera, better sound quality, better performance. I live in an area with some 5G and it connects to 5G and indicates 5G service at the top of the screen (where it normally says LTE). It even works as a... wait for it... telephone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Size

    Rated 5 out of 5 stars

    Great new design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, great battery life and still a great camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Iphone12

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone 12 was a wonderful purchase for my daughter. She loves the phone. Very easy to use. The camera is awesome it takes the best photos. Has a ton of storage space and alot of great apps come with the iphone. Great color options and the setup and transfer of the old phine was very easy thanks to Best buy staff.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size, Speed

    Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Nice size. Enjoying the camera. Recommend buying

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone ever! Very fast and light. Beautiful screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    iPhone 12 purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was disappointing that the iPhone 12 does not include the AC charger, though you can use an older version. The phone is a little pricey and I have not had it long enough to tell if photos and the battery life will be the significant improvement I am hoping for. The store buying experience was a little disconcerting. The store was relatively packed and one Customer had his masked pulled down, standing close to a staff member for a long period of time. Another Custome walking around with no mask.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Easy grip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this iPhone as a replacement for my dad. Of course he wanted the latest iPhone so he got this one. Its easier to grip than his last phone and much bigger too. He likes this one because its easier to hold and takes better pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    iPhone 12 for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pick the green iPhone 12 for myself. I believe it is the first time Apple produce this color. I like it very much. I don't see the cycling any more when I watch a movie or youTube. It is much faster than my iPhone X. It is worth to trade in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone did what it was suppose to do

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone did what was expected. My daughter loved it. She’s able to play her games, FaceTime, watch videos and talk on the phone (sometimes). The sales rep was knowledgeable and very helpful when trying to decide the best option.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Size

    Rated 3 out of 5 stars

    iPhone 12 review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone very much; although, I do miss the button. I would recommend iPhone 12: Screen, battery, photos, apps rate well. I went from an iPhone 8+ to the 6.1” 12 —it was time. I didn’t want to go to the 13, because I didn’t want more bells and whistles than the 12 offered.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPhone 7 and everything is night & day better on my new phone. The camera is fantastic & I have been getting 5G most of the time.

    I would recommend this to a friend
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