Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $629.99
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 615 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone 12 5G 64GB's camera quality, noting improvements over previous models. Many also appreciate the phone's size, battery life, and ease of use. Positive feedback also highlights the 5G speed and lightweight design. While some users initially found the lack of a home button challenging, the overall response to the device is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 615 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    iPhone 12 for my husband

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time to own a white iPhone but I also bought a black case to cover it. Why? I don't know. I like the face ID which takes all sides of my face this time. I can feel it is much fast to turn on the phone this time. It is really amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 12

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone Love the color I also got it set up pretty fast. The gentleman that helped me was awesome he know exactly what he was doing, he was also very patient with me as I was trying to figure things out with the phone. Will come back to Best Buy for my next purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPhone Birthday present

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this iPhone as a birthday present for my granddaughter. I was able to order and pay for the phone and my granddaughter was able to pick up the phone at her area store. Phone was ready as promised and the purchase experience was a very good one.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. It's larger than the iPhone7 that I've been using for years, so it feels a little unwieldy. Since the screen is larger, its legibility is better, and my accuracy in typing is better. Spellcheck remains an intrusion on occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gifts from our son!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product along with an identical phone was a gift from our son for our anniversary! We were surprised and very excited to receive this complete with glass shields and covers. Our previous phones were old and the screens were very cracked. We also noticed some issues in their performance over the years. These new phones have forced us to get to know the Apple way of life, which we are finding is quite nice. We love our new phones but love our son more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Welcome Upgrade

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my previous iPhone X, and while I was initially hesitant to upgrade since that was the best iPhone I had up until this point, I do not regret having the new iPhone 12 at all. It essentially feels the same, but the boost in performance is very welcoming.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    iPhone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 12 and got rid of my i phone 8. I had gotten the i phone 8 plus because I thought I would need it to be able to read the screen but I was wrong. I can read the 12 as easy as I could the 8. The 8 was a really big phone and hard to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Apple IPhone 12

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently bought new iPhones for myself and my wife. I got the IPhone 12 and she got the IPhone 12 Pro. She loves pictures and I love functionality, so it was a win win for us both. Both are terrific and we both love the different colors!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Upgrade to iPhone 12

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality Apple product. Transitioning from and IPhone 7 and getting used to the new features. Like the smaller feel of the phone but larger viewing area vs, the iPhone 7.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Newer and better.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little hesitant at first but so far have not had any issues in regards to what everyone is saying about the text messages. Camera quality is amazing over my iPhone X I had. Price was good and Beat Buy gave me a great price for my trade in.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    JUICY APPLE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great APPLE product. Size is just right, not to huge. Great display and great value for the money. I had to update it to iOS 16 but that was no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Apple - iPhone 12 5G 64GB

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple iphone 12 5G 64GB is another excellent product from Apple. This model has the intermediate size of the series, and it was exactly what I was looking for. My previous iPhone was bigger, but too bulky to carry in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgrade over iPhone 8 Plus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for mother. Replaced her iPhone 8 Plus. She feels she is updated and hip now. Feels faster and smoother than her old phone, not stressed by latest iOS 14. Great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy and IPhone A Great Combo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPhone 12 is an excellent upgrade from our previous IPhone. The red color makes it stand out from other phones. The staff at Best Buy makes buying a cell phone a pleasurable experience. They are knowledgeable and very helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 5 out of 5 stars

    Upgrade time!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the 8 and couldn’t be happier with the new phone. It was a smooth transfer of all my existing data. Getting used to the lack of a home button was a little difficult but it was not a steep learning curve.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    IPhone12

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this IPhone 12 it’s my first time ever owning one. It’s take Excellent pictures and the details are amazing. Just getting use to all that it had to offer. But really happy with this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The hype is deserved.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Longtime Android user, switching from an LG G6. The iPhone 12 is great, feels good in the hand. Extremely similar feel to my old G6. The phone is super fast. Extremely happy with the purchase and so far, the switch to iOS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing phone. I upgraded from the 7 and a lot of great features. I personally wait a few generations before buying a new iPhone and this works a whole better. Also with the new camera features for those vloggers and Instagram people. The new software they used for night photos is pretty good. It won’t really replace a DSLR but works well if you’re in a pinch

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    not bad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far its been good. Switched from an android phone and there is some getting use to certain things but all in all not bad. battery life is awesome and i like the size.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great phone. Needs 120Hz support though.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. The fastest I've ever used. The display refresh rate needs work though. 120 Hz on my Samsung before this and on my iPad pro is sorely missed.

    I would recommend this to a friend