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Customer Ratings & Reviews

Your price for this item is $25.00per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 646 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 5.0 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the iPhone 12 Pro 5G 128GB's camera quality, screen size, and battery life, frequently praising its performance and ease of use. Many appreciate the sleek design and fast 5G capabilities, although some find the price to be high. The Face ID feature has received mixed reviews, with some users expressing a preference for Touch ID. Overall, the positive feedback on various aspects outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 646 reviews
  • Rated 5 out of 5 stars

    IPhone 12 Pro Max!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered Iphone 12Pro Max online at this location for curb side pickup. Mr. Colson (store Manager)and a store associate named Mr. Joseph were wonderful. They provided the an exceptional customer service. I had spent several hours to locate this particular color iPhone and had ordered this phone in their store. My husband and I had driven more than an hour to just pick up that phone. Initially at curb side we were told it’s not ready and they were backed up with too many orders but Mr. Colson and Mr. Joseph were helpful and made sure I received my phone. They made my holiday merrier. I am very thankful for their help in resolving an issue and keeping their customer very happy. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I recomend the i phone is great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone my wife like her present. When i got it the team from best buy help me pick up the right phone and sure it was because my wife always thank me for her phone. Best buy i ever did.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Spend the money, the camera is worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the camera on this phone! I opted to spend a little more because I only get a new phone every 6-7 years. I truly wanted the better camera and this phone fits the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    5G is great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and great pictures. We’ve noticed an improvement over my iPhone 8+ and what it was capable of. Phone flies with 5G connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 8 and am very happy. The new phone transferred all my data with no issues. Runs apps very well and battery life is 3x’s what I was getting with my 8.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone, size is fine.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, camera is amazing. The Night time camera is down right sweet, set the shutter to 30 seconds and picture looks like it's taken during the day.. 128gb is plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple makes a great phone. I kept my last phone for 5 years. I plan to do the same with this one. It takes great pictures and I haven’t even tapped into a fraction of its capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone can be consider a personal computer. I love the camera and the quality of the picture. The color is awesome as well, just buy a case and your good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Apple did it again!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to use, not really worrying about the size of screen. It fits perfectly in my pocket, takes great quality photos. Storage is enough for me.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Thin, sleek design feels good in your hand.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with the new IPhone 12 Pro. I love the new sleek thin design and the new color graphite is awesome.if you’re needing an upgrade the IPhone 12 Pro is the way to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's just okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen, it does what it's supposed to do. Nothing special. I always upgrade to the newest iPhone because I feel like I'm locked in to Apple products. You don't have to buy a new charging brick if you don't want to. You're old charging cords and bricks will work just fine. The old ones charge a little slower than the new one but at least you can still use them. Kind of stupid it doesn't come with a brick or headphones though. Seriously Apple? But to be honest with you, they camera isn't half as good as the Galaxy S20. My fiancé has the S20 and we zoomed in as far as we cool on the same stationary item and she was able to zoom in MUCH more than I could with this phone. She has ultra slow motion video as well and this doesn't. Moral of the story, if you're getting a new phone for a better camera and videos, get the Galaxy S20. I'm going to keep this 12 Pro for now but the next upgrade may very well be a Galaxy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone, so far happy with the purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, it's super fast and takes great pictures. So far I have not had any issues with it like I have with other phones in the past so happy with the purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Incredible piece of hardware!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first iPhone, bought as a gift to myself. I must say that the camera and speaker are leaps and bounds better than any Android I've ever owned. Incredible piece of hardware!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    so impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is awesome, the pictures are so clear and so many option. love this phone .. it has better protection all around .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 12 Pro is nice!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is so clear and fast! The battery life is better than my old iPhone X. I don’t have to charge it as frequent as before. The screen resolution is so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cell phone got better after looking at the 12 Pro Max, it was clear that the was the phone for me. The size is perfect and it truly feels like a premium product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Apple. What’s there not to love. Super amazed with the ability to take pictures at night. Went to Joshua tree in the middle of the night and got some great shots!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great new iPhone. Outstanding camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick, redesigned and sturdy enough to be a work horse. This phone really impressed me even more with it's high quality camera. My wife loves it. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Phone!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple makes great phones, and the iPhone 12 Pro is no exception. I really like the color, the shape, the feel, everything. Would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone and I am enjoying using it. It is very intuitive and easy to use. It has all the features I need and is very efficient.

    I would recommend this to a friend