Customer Ratings & Reviews

Good phone but expensive and not great rural reception compare to my spouse’s samsung phone

Then new camera has improved. I notice the difference when recording and when making live videos.

My iPhone XR died after an unplanned visit into the lake in my pocket. I opted for the Pro model as it was identical in size but liked the better camera options. The battery technology really hasn’t advanced in these phones in years which is a pity. And how you have to buy new cables and adapters to charge them. But it works fine. Porting over all my “stuff” via iCloud was super easy and Apple makes it a breeze for anyone.

Beautiful iPhone. Disappointed that the person who sold it to me said the charger does not come with it.

Upgraded from my iPhone X with the trade in discount. I did not have any issues at all with this phone. We upgraded my wife to the iPhone 12 instead of the pro and she had many issues, we returned it for a new one per Apple Care.

I love everything about this phone, it has all the usual latest IPhone features but what I feel stands out is the color, you really have to see it in person as pictures do not capture the real beauty of it.

The CPU is amazingly fast and the 6GB of RAM allows me to have apps on the background for hours without it restarting the app! 5G(not the fast mmwave) gives me about 200mbps which is significantly faster than what I get on 4G LTE.

Very impressed with this iPhone, I love the look of it and the camera takes very good photos!

Best Buy in round rock was extremely fast with my order, had what I needed and was ready in less then an hour. Love the phone, perfect size, and live the wireless charging. This is my go to place whenever I’m looking for something.

Great device. The employee at Best Buy set up our accounts with ATT wrong though, and so I had to spend five hours the next day talking to ATT over the phone to merge the two accounts in order for us to get the trade in discount.

Got my new iPhone 12 Pro. A little bigger and heavier than my iPhone 7 and I’m in a learning curve. Had AT&T help me set up so that I could correctly pay the balance and not update my contract. I’m very happy with my purchase.

Not a fan of the body and sometimes things get slow, but mostly a blazing fast tank of a phone.

iPhone to pro definitely a good phone to recommend to anyone who has been interested in trying to make some ideas and the view for a good movie or something similar to the other things that you have seen before and you are trying to find the right thing to do with it and it makes you look good for your own view and the fact that you can get the same time as you have captured it to be.

Seems like a good purchase. However, I have a lot to learn. Probably a bit overpriced.

Nice phone. I was scared to lose my home button going from an 8+ to this, but it wasn't that bad and I really like that I can still unlock the phone with my finger print (placing it on top of the power button).

I’m super happy with this phone. The experience as usual with any iPhone is super smooth and dependable. If I where to offer one con it would be battery life which isn’t the best but overall a great experience

This IPhone 12Pro is awesome- many more new features than I anticipated. The trade in process was seamless and no changes were made to the great AT&T plan we’ve had for years. Great new colors as well.

This phone is pretty awesome. Not too much different than my last phone. I like the shape because it is easier to hold. We don’t have strong 5G in my area, but that will change with time. LOVE THE COLOR!

My wife wanted the phone for Christmas. I ordered it from BestBuy because they stated that the phone would arrive by the 24th. It did not arrive in time for Christmas. I wanted to return the phone but my wife won the argument. This however was the second time I have been given a date of delivery by BestBuy and they don't follow through. Very disappointed in BestBuy.

We upgraded several iPhones in our household to iPhone 12 and 12 Pro models. While the Pro looks a lot better in the store and has an extra camera and a few more features, I’m not sure it was worth the extra cost. The telephoto camera’s reach is meager - I think it’s only a 2x optical zoom. Not sure this was worth $150 more over the standard 12 with 128GB memory.