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Customer Ratings & Reviews

Your price for this item is $25.00per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 646 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 5.0 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the iPhone 12 Pro 5G 128GB's camera quality, screen size, and battery life, frequently praising its performance and ease of use. Many appreciate the sleek design and fast 5G capabilities, although some find the price to be high. The Face ID feature has received mixed reviews, with some users expressing a preference for Touch ID. Overall, the positive feedback on various aspects outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 646 reviews
  • Rated 5 out of 5 stars

    Love the 12Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like I've finally entered the 21st Century now that I've abandoned my Blackberry, My IPhone 12 Pro has changed my life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it’s definitely worth it. It’s also sold cheaper in Best Buy than At&t. That’s a major plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone good quality . Its expensive but worth it . I don't have to worry about changing my carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Apple Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, works like all the past versions of the iPhone with the incremental improvements we've come to expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone i like all the new features best buy associate was Amazing as well & knowledgeable about the phone & pricing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple iPhone 12 pro 5G 128GB in graphite from AT&T was a valuable acquisition to complement a new iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for son . Best Buy service was great kept me up to date and phone came when promised. Set up was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iPhone I’ve ever owned. I expect it to be reliable and last forever like all of my previous iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treat yourself!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! It exceeded my expectations! There are a lot of new features that weren’t in my old iPhone 7!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most parts of this new iPhone are wonderful! My only complaint comes in the size. This would be considered the "standard" size iPhone, and my fingers have a very hard time reaching all the way across the screen! I wish it were just a little smaller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son's Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone! No issues with it at all! My son went from a Samsung to an IPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple-iPhone12Pro5G128GB-Silver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice and extremely happy with Apple - iPhone 12 Pro 5G 128GB - Silver supported by AT&T carrier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great update thus far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been a great update over my 8 Plus. And it was delivered quickly compared to Apple and my carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Indeed Hi Speed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, and premium feel. Blue color good but when you put a case on it I would say lighter shades would sparkle more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend always get the new phone and he likes the new color, iPhone is iPhone lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was excellent, the service I received was exceptional, I appreciate everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There when I need you, --- and great dependability. Pricing is competitive, but help is appreciated!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my iPhone 12 pro little over a week I upgraded from an 11! The transition was easy! I must be honest to me the phone is a little over rated but I enjoyed the customer service I received from Best Buy so I will continue to shop there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent iPhone. Wish it came with the butt part for the charger but love the new camera features and filters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our daughter and it was a no brained especially when we traded her old phone in for $750

    I would recommend this to a friend