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Customer Ratings & Reviews

Your price for this item is $25.00per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 646 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 5.0 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the iPhone 12 Pro 5G 128GB's camera quality, screen size, and battery life, frequently praising its performance and ease of use. Many appreciate the sleek design and fast 5G capabilities, although some find the price to be high. The Face ID feature has received mixed reviews, with some users expressing a preference for Touch ID. Overall, the positive feedback on various aspects outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 646 reviews
  • Rated 5 out of 5 stars

    Ms. Clean is what my sons call me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. What I was looking for & the lady who assisted me was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey there upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son upgrated his phone with his first paycheck! Hes a fan of the apple products! He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. Love MagSafe. I love that apple has MagSafe accessories like the wallet attachment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manny was awesome, as usual. Very professional and knowledgeable. Pleasure doing business with him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone everything work perfectly plus it come with promotion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best iPhones ever made. I've had every model since the iPhone 6 and this one is my favorite to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased and I’m loving it. I like both the aesthetics and features. It was an upgrade and glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone Expirence

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Tech's were GREAT, knowledgeable, friendly and Understanding of my needs and issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, i’m am not that impressed with the new camera. The square corners make it feel a little bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone - Great service from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does a great job on iPhone pre-orders. Phone is great and experience in store was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone very stylish and easy to use love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone12

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at BestBuy Doral, made my purchase very easy and quick. Very happy with my new IPhone 12 pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone like any apple product will forsure recommend to anyone who likes apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby’s new iPhone!! So in love with the phone and appreciate all the help from bestbuy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this iPhone 12 is the best phone I ever had and I would recommend other people get this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new upgrade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I immediately fell in love with everything about this phone. Note: Don’t buy it if you only want the 5 G.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this phone very much. I’ve about always had an iPhone and this is just a great all around product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year and a half phone is still working very well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t tell much difference in this ph9ne from my previous one except for the camera. The conversation has not gone well as I haven’t been able to get get it functioning properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    so many issues

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone, but the fact that it has so many issues has Madame think bout switching to Android. My girlfriend now can't put her S21 down, and I am wondering if I need to do the same as Apple seems not interested in quality anymore, at least when it comes to iPhones. By the way, there are tons of blogs about the so many issues that many iPhones are experiencing, from no notifications (and no, it is not the carrier, unless it is every carrier in the world) to send read receipts when you never even opened the texts and miss them because you won even get the blue dot that it is in fact a new message

    No, I would not recommend this to a friend