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Customer Ratings & Reviews

Your price for this item is $25.00per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 646 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 5.0 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the iPhone 12 Pro 5G 128GB's camera quality, screen size, and battery life, frequently praising its performance and ease of use. Many appreciate the sleek design and fast 5G capabilities, although some find the price to be high. The Face ID feature has received mixed reviews, with some users expressing a preference for Touch ID. Overall, the positive feedback on various aspects outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 646 reviews
  • Rated 5 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and awesome upgrade. Expensive but aren’t they all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love this phone and it’s still a good phone till today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone and Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great and the guy that helped us get them set up was even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife likes it a lot. Trouble setting it up, had to deal with Apple tech for hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 12 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Iphone and has the best camera system apple has launched to data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing color. Great phone. Best iPhone released to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice sleeking look, very classy & chic, nice color for men/boy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    12 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase of 2020 it’s not necessary to buy this but this color just amaze me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my old phone. Excellent decision to get the new iPhone 12.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and upgrade from my iPhone 7. Apple has us hooked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was as good as it advertised! Will buy again if needed in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New IPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the switch! Traded my Samsung for IPhone and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Upgrade From iPhone 8 Plus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from my iPhone 8 plus. AT&T trade in offer was the best offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone! Good to have the flat edges back. Feels awesome and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone loved it super nice almost like the iPhone 11 great features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back to an Apple and not disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this phone was worth the switch back to iphone from android.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    upgrade perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new phone with all the bells and whistles. Happy I upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, AT&T had the best deal! Best Buy is the best place for phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone is the best product on the market. Easy, sleek, and fast set up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing spectacular

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good but it has frozen on me a couple of times that required me to restart it. It’s a new phone so I’m giving them the benefit of the doubt that they’ll work out the quirks.

    No, I would not recommend this to a friend