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Customer Ratings & Reviews

Your price for this item is $25.00per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 646 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 5.0 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the iPhone 12 Pro 5G 128GB's camera quality, screen size, and battery life, frequently praising its performance and ease of use. Many appreciate the sleek design and fast 5G capabilities, although some find the price to be high. The Face ID feature has received mixed reviews, with some users expressing a preference for Touch ID. Overall, the positive feedback on various aspects outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 646 reviews
  • Rated 5 out of 5 stars

    Blue!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This us exactly what I was hoping it would be!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is elegant I phone. Unfortunately, it is very fragile and my. Wife broke it the same day she bought it after it fall from her hand on a wood floor

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    New 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked my old “6” better! Maybe this one will grow on me, but not totally wowed right now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love the shape

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself is great but the 5G hasn’t been as impressive as I’d expected based on the hype. I do love the updated shape.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    White on back side

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone in silver, the back is white that is why I have it a 4. I thought it was all silver but only sides come in silver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    needs a little work on info transfers.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    apple still needs to fix some bugs, the itunes didn't do a good job of transferring from the old phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best iPhone to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel is subjective. I like it but I do like the 11 pro feel better. Overall it’s an amazing device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iphone ever used and having few issues with battery compared to iphone 11 pro and no improvement.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Off button

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to just turn off...like it’s a secret code or something. So far that’s my only complaint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It have so many features so I’m still getting familiar with everything. But I love Apple products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the iPhone 12 Pro so far. The updates have helped the phone function better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, a little smaller than what i’m used to (iphone 8 plus) but it’s nice and runs well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t figured everything out about this phone yet, but it’s not given me any trouble yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PHONE IPHONE 12

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS PHONE LIGHT AND EAS YTO USE.. ..............

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a good phone so far. I am glad they had the color I wanted in stock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Wish it had a display that's not prone to scratches.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 12 Pro has been a pretty dependable phone so far. Have enjoyed it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iphone review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love my iphones. ever since ATT had the corner on the iphone market.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Phone is working but line is not.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone works fine. It arrived as planned in 3 days from order. The main reason I gave it a 2 star is because I had issues with the line that ported to AT&T along with this phone. To get the $100 discount phone price I transferred a line from T-Mobile to AT&T. After more than a week, the line is still not fully working (cannot receive calls or text messages). I checked the status at att.com/portal. It always stated that the transfer was confirmed. I had similar issues with another phone line which I bought from BestBuy a few days before. I had no such issues for the lines which I bought phones from AT&T stores. I need to think twice before I buy another phone from BestBuy given all these troubles. It takes a few hours to resolve any issue with AT&T (which also sucks).

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the pick up was slightly difficult but was resolved in the end

    I would recommend this to a friend