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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 214 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the iPhone 12 Pro 5G 128GB's camera quality, citing its ability to take outstanding photos. They also appreciate the phone's size, design, and battery life, with many praising its ease of use and the inclusion of 5G capabilities. Positive feedback also highlights the device's color options and ample storage. Overall, customer reviews are overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 214 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an iPhone XS Max to this and it feels like a huge improvement. From the wide-angle lens to the OLED screen. I even feel the form factor looks better. Can't wait for more mag-safe accessories come out to use them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best feature. Face ID Worst feature. Having to swipe twice to close apps

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Great camera. Worth the purchase....

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Cuz they asked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just your typical iPhone. Nothing spectacular. Looks clean, love the blue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales professional at the phone desk was awesome. He made sure we were completely satisfied with the phone. He help transfer all my info to new phone. Made the transaction perfect. Was great to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with the I-Phone and also the professional service I received at Best Buy. The representative answered all my questions patiently, and I left fully comfortable with my new device.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from iPhone SE (2020) and love the size. It’s not too big

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From Android easy for the most part to learn. Camera is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an Apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPhone and Apple always makes a great product. I wish the battery would last longer or charge faster. Great product looks great in graphite. The white is more like a pearl. Great phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 12 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone 12 pro works well so far. I prefer the button and I'm adapting to the innovation. The charge block is interesting. I would prefer if apple allowed transfer of some items. I do not like that part of the the full package plus the higher price phone doesn't come with ear phones of any type!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new I-phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOve my new i-phone. The sales person was excellent and worked to resolve issues geting my information to port over to the new phone. She was very patient with me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Facial recognition is not good at all

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The facial recognition is not working well at all. I have reset it 5 times and it is very frustration. My Iphone XS never had this problem. My mom got the same phone that I got at the same time and no issues. No sure what that is about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rho

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve upgraded from a iPhone 6s; therefore, I’m am loving the new features on the phone. I feel like I’m in the new world of technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid iPhone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality (as you can imagine from Apple products. What all can you say, I’d the best iPhone. It’s a good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at an excellent price point. Would highlight recommend to anyone in the market for a product such as this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying it, could have waited for the 13 but there is not much difference and the price was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new phone! Apple keeps setting the bar high! I would never turn to an Android!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade. Would've recommended it to anyone at the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally joined the apple family with iPhone after years with androids! Very pleased with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone. I got the Max pro first. Was just a bit too big to carry around. This is the perfect phone

    I would recommend this to a friend