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Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 818 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the iPhone 12 Pro 5G 128GB favorably, particularly praising its exceptional camera quality, ease of use, and fast 5G capabilities. Many appreciate the phone's size and design, while some find the price to be a significant drawback. Positive feedback also highlights the battery life and ample storage. A few users expressed a preference for a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 818 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great quality iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Great quality phone camera.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, sleek and great color. Best Buy rep was great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good perfect working very fast and smooth

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 4 out of 5 stars

    Best Buy customer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size and feel of the phone in my hand. Like the camera also. Should keep this phone for a long time..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    IPhone 12 Pro - Excellent phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the iPhone 12 Pro - 128GB for 3+weeks and it has performed well. I have taken about a dozen snapshots both indoors and outdoors and they look fine. I used both email and text features multiple times each day and have not had any issues. I have also streamed and it was fine.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 12 Pro has a great camera. The pictures have great detail. They are very sharp. For example, a picture of a person in a field of grass, you can see the individual blades of grass...even when zooming into the background. Phone calls are very clear in both phone mode and speaker mode.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone 12 -- has all the features I use on a daily use. The pictures that this phone takes come out amazing. My friends that have a Samsung or other android rave about how clear and crisp along with the intense colors are vibrant. Great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone, takes amazing pictures. I am coming from an Android phone so it took a little bit to get tided to iOS but after a week I’m already happy with my decision to switch back to apple. If you don’t care about having the absolute best phone than I would just go with the regular 12.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Significant Improvement over Current IPhone 8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Pro 12 IPhone was bought to replace an IPhone 8 phone which had seen better days. The iPhone 12 is a significant improvement in screen size, resolution and camera performance. No noticeable improvement in phone performance, though no 5G in our area.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my new I phone Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new 12 pro. I got it mostly for the camera; ok, BECAUSE of the camera... I love photography, and when I can’t bring my whole Nikon and gear, I want something that I going to take a great picture. With the 3 lenses, and features built in, you can’t go wrong with this one!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best iPhone Yet!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Phone I have owned by far. I mean every year apple releases the best iPhone yet, right? At least that’s what they say lol. Overall a great phone. The cameras are insanely good for a phone camera. Can’t complain about anything with this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple makes a solid phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is no longer the current item but was very powerful for its time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s just another iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s be honest here the iPhone is being purchased because it’s an iPhone. Overall if you’re going from last years model I don’t believe it’s worth the price however if you’re upgrading from a few years back the phone itself is definitely an upgrade in screen, build quality, and performance. In reality apple plays it safe and really doesn’t make any strides in technology. Do to this I’m going to take the last star...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great as living in the Greenville, SC area I had to turn off 5G auto because it was dropping calls ALL the time. I did chat with apple and they were no help. The camera is amazing, honestly that’s the only thing different between the phones to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Build, Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my son and he loves it. I am an android user and not a big fan of IOS operating system but he enjoys it. I have "tinkered" with his phone and the camera specs are fantastic. The build of the phone also screams quality. Overall, a nice phone. Buyer beware though, you will NOT get your Best Buy points for this phone if you buy it outright and pay with your debit or credit card. You must use your Best Buy Credit Card to receive points. I wish the rep would have told me this as I would have used the Best Buy card. Now I didnt receive any points and spent over $1K on it. Not to happy about that, but that isnt the phone's fault.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    It’s good, just bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot bulkier than the X or 11, but the camera is great and the battery lasts forever.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Apple IPhone 12 Pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently bought new iPhones for myself and my wife. I got the IPhone 12 and she got the IPhone 12 Pro. She loves pictures and I love functionality, so it was a win win for us both. Both are terrific and we both love the different colors!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mixed feelings, coming from a big 8 plus, it is lighter and really fast. Camera and night pictures are amazing. The only down side is the battery. I may have to pay the restocking fee in order to get the pro max, yeah... it is bigger but based on reviews it is worth it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Upgrade from iPhone 6S to iPhone 12 Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: Transferring from previous iPhone to this one was easy. Salesperson gave me a quick overview of "new" features and "how tos" for this model. That was a great start! Resolution and speed are good. CONS: weight is heavier and size is larger than my previous iPhone. Price is HIGH! HINT: remember that you will need to input passwords for your apps on the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality at a high price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! I haven’t upgraded in 5 years so I am blown away but it’s performance. Large price tag! I plan to hold onto this for another 5 years. I purchased the apple care protection, highly recommend to protect your investment.

    I would recommend this to a friend