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Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 818 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the iPhone 12 Pro 5G 128GB favorably, particularly praising its exceptional camera quality, ease of use, and fast 5G capabilities. Many appreciate the phone's size and design, while some find the price to be a significant drawback. Positive feedback also highlights the battery life and ample storage. A few users expressed a preference for a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 818 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, had many problems with previous models, this phone works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kathy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited! Love the quality! The sales clerk was very helpful in explaining a few things about this iPhone. Absolutely love this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Nice Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice phone. Everything is great on it. It doesn't come with any charging cables or charger but the ones from my ole phone work just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was an Android user and decided to switch to the IPhone. I am glad I did. Super easy to use and the camera quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice phone and the sales person that helped me was very knowledgeable and it was quick and easy to set up and purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been holding out on getting a new phone for about 4 years. Finally decided to upgrade. So far so good with the new iPhone 12 Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First apple product. Love the phone, hate that apple makes you buy a bunch of stuff just to use your phone but that’s apple I suppose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter as a graduation gift. She loves it and is looking forward to taking some great pictures with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use, but still have much to learn! Easy to move between apps, especially Word and Word Unscramble(oops the secret is out)!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone upgrade from XR to 12 pro silver ! It did take me a couple of days to get it going with Verizon help due to 5g issue !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my brand new iPhone 12 Pro. After having the iPhone 7 for YEARS, it’s such a nice upgrade to the iPhone 12.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone quality and build...5G prob before it’s time really but Is a reason purchased phone. iPhone users will like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine ..nicely setup by Best Buy clerk ..transferred data from old phone and gave me credit for old phone ..nicely done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone. I actually prefer this one over the 11. This one doesn’t have trouble staying connected to my WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good some technical things that I need to have explained maybe they can do it at Best Buy store I hope

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it although the charging cube does not come with, you have to purchase it separately. I guess Apples getting a little cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Latest this year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this version over the max previous had 11 max loved it but started getting hand fatigue since it was too heavy on the hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still not convinced but the wife was converted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife seems to love it im still pro Droid... Yes, I know,I sound like a neanderthal but if it ain't broke don't break it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for all around use. Very pleased with purchase. Help in choosing product from Best Buy staff was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade from iPhone 11 Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Love the silver version with the matte white backing. RAM upgrade to 6gb is noticeable if you’re a power user.

    I would recommend this to a friend