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Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 818 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the iPhone 12 Pro 5G 128GB favorably, particularly praising its exceptional camera quality, ease of use, and fast 5G capabilities. Many appreciate the phone's size and design, while some find the price to be a significant drawback. Positive feedback also highlights the battery life and ample storage. A few users expressed a preference for a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 818 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son appreciates the new phone and is overjoyed he upgrade from an older Samsung to an iPhone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade for older models

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from an X to SE to 12 but otherwise your 11 is prob fine til 13. I don’t live near a city for 5G. Nice phone though, I don’t feel the need To purchase insurance since it’s basically indestructible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is a great upgrade. Works awesome. Happy with the purchase and the help we received!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this phone for a week. Similar to my previous XR phone. Works as expected for Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the iPhone 12Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone!!! And buying the phone through Best Buy versus my carrier was much simpler! Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 12 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone 12 Pro works really well would highly recommended it to anyone who needs a phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son need to update his phone so we chose this one. This has tons of storage and a good interface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy process to transfer everything over! I’m loving my new phone and the camera quality!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool phone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool phone! apple's done it again! made a phone that works!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé wanted to upgrade from iPhone 11 and got us this new phone. I love my new phone, but don’t notice much of a difference for what I use it for. Not sure it’s worth the price difference.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Compliment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the IPhone. Sometimes it’s difficult to use the facial recognition when wearing a mask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love apple products and they keep getting better and better! Glad I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! SIM card comes in the box and was hidden under a package flap so be careful not to throw it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James at the Verizon counter was fast, friendly and professional. Love Best Buy and my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 12 is a very awesome device I can’t wait to see we’re apple ply the cards for the future iphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy and fast the purchase process. The cellphone is amazing and the staff were very kind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new iphone a lot. Went from a 7 to this and it has met my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves iPhone have to buy him new version every time one comes out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone work great in perfect condition & employees where awesome in the purchase process!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from android to the IPhone and I find it user friendly I am glad I made the switch.

    I would recommend this to a friend