Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 818 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the iPhone 12 Pro 5G 128GB favorably, particularly praising its exceptional camera quality, ease of use, and fast 5G capabilities. Many appreciate the phone's size and design, while some find the price to be a significant drawback. Positive feedback also highlights the battery life and ample storage. A few users expressed a preference for a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 818 reviews
  • Rated 5 out of 5 stars

    As expected :)

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. No issues or bugs thus far. Typical Apple iPhone, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, great product. Wanted to switch back and this was a great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 12 Pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying an IPhone from Best Buy was extremely easy especially when ordering online ahead of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jeffpa

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Iphone 12 mini for my wife. The phone has been working fine to this day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exquisite

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case! Still using and haven’t had any issues. Sleek and protective for an everyday user

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple 12

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone this is my first apple phone. It is worth the money. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Good Device, Love it so far and The camera System is even better than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered to store. Walked to service desk picked up phone!! In and out in less than 5 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good and feels good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly love it . The look the feel and screen are amazing .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Just wish the old phone didn’t die a month before the 13 came out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple, as always a good and appealing product. Only problem is the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone and the service Best Buy provided. Special thanks to Aaron.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pictures

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works well. Still trying some new things but right now I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Purchase!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! High quality and 100% worth the purchase. It would be an awesome gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service and information I received on my last purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone12

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot better than the 11 tbh. The frame is so much better and it just looks better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, very protective case for phone. Plain looking but does the job nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Good WiFi, Terrible Cellular

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the iPhone but this has been a lemon. The camera and display are excellent. The WiFi works great. Cellular leaves something to be desired. Constantly losing calls, getting no service messages and general connectivity problems. If I hadn't used iPhone before, I would never get another one. Working with companies to determine fix.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy trade in. Great phone. Sometimes the service drops, but it seems to have been fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FOR MY DAUGHTER

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it being her 4th model but she really enjoys the newer camera system.

    No, I would not recommend this to a friend