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Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 818 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the iPhone 12 Pro 5G 128GB favorably, particularly praising its exceptional camera quality, ease of use, and fast 5G capabilities. Many appreciate the phone's size and design, while some find the price to be a significant drawback. Positive feedback also highlights the battery life and ample storage. A few users expressed a preference for a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 818 reviews
  • Rated 4 out of 5 stars

    Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technology at its finest No wonder they named it PRO

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much of an upgrade from iPhone 12 but still good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Similar but better!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar to my 10 but easier to read and crisper display

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple fanboy. This phone is good, but the QC wasn't as good with this release. Suffered from multiple dropped calls with no reason as to why. Finally started working again, but there have been issues with touch, battery, etc. If you need a phone, wait till 13.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 12 pro has the OS that I am used to navigating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very good phone. Has great camera features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To expensive for what it does

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lose signal and audio and i paid for my phone and they still gave it to me locked

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    IPHONE 12 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having some issues with having to reboot the phone to get it to work. The phone itself is really no different than the IPhone 11. Few. Extras but not a big deal

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Drops calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drops call all the time... Tried calling customer service but they aren’t any help. My old iPhone was much better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just like the rest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand apple needs to make money but come on stop making a new phones and make them last!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lot’s of quirks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in the touch screen typing the letters. Especially turning on the caps.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera doesn’t work right, my phone shuts off my volume when I’m playing music for too long.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comment we’ve had a lot of problems with our phones and it’s still going on no solution

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sales rep helping us seemed a bit annoyed and not super friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Not happy with the way Beat Buy managed my plan

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi sucks on this device, and it makes zero sense

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Iphone12sucjs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many features do not work including Face ID, makes it very difficult to use and be happy. Ridiculous for paying all this money to now have to go to apple store

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed. With the service of Best Buy they did absolutely nothing to help with the phone. Just sold it. Overall not impressive with this IPhone. Samsung way better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BEWARE OF BESTBUY RETURNS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEWARE OF RETURNS !! I paid for this and after 7 days returned it in store where they gave me half the value on store gift cards and have now said they no longer owe the other half . FROM A REAL LIFE TAX PAYING CONSUMER THIS COMPANY WILL TAKE YOURE MONEY

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No cube and headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously Apple!!! No charging cube and headphones!!! But you still want $1099 for the phone?? Love the phone but horrible marketing tactics.

    No, I would not recommend this to a friend