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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 392 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 12 Pro 5G 256GB's exceptional camera quality, its ease of use, and the sleek design. Many appreciate the ample storage and fast performance, along with the benefits of 5G connectivity. While some find the device a bit heavy and expensive, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 392 reviews
  • Rated 5 out of 5 stars

    JeffsGreat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff’s is an awesome employee who goes above and beyond for his customers, he should be recognized for being the employee of the whole year this year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone 12 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone with great picture quality. Enough storage space that I can finally have alot of apps on my phone along with pictures and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone by far resembles the iPhone 5 I love it definitely recommend buying with Best Buy shipping was on time and information given was always correct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. The face recognition works better than the XR. Just make sure you get a good case to protect the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the phone but I did not appreciate not being allowed to purchase in full. I was later told by ATT that I could have done so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I will buy it again for the family! Best Buy personnel really helped on the purchase. iPhone 12 Pro is AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 12 Prod is the best to date, good look and technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool LIDAR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impressed by the LIDAR although there are only a few apps for it it's still a cool feature. Still waiting for 5G with At&T.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AT&T iPhone 12 Pro Gold 256GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone and it was awesome that Best buy happened to have my exact color I wanted, when it was sold out everywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE everything about this phone. This was an upgrade from my iPhone X and the new capabilities are better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phony. The team took plenty of time to show me how it works and placed the screen protector for me as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple is Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple and all of their products. I have been an owner of an iphone since the beginning and they work with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice feel to the exterior, other than that same as any other Iphone. Got the pacific blue in pro regular version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fifth iPhones, best phones on the market, highly recommend,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set Realistic Expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited about getting 5g, however it’s important to know that 5g isn’t in all areas. Where I live it’s just as slow as my old X. Also, anytime you are on WiFi you are subject to it’s speed. I have high hopes that eventually it will be a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very new and beautiful phone I loved it and I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great iPhone. Getting stupid expensive, but took advtage of a great trade-in offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this phone from a iPhone 8. Huge difference and I love the device. Would purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, easy to transfer from Android to IOS, and everything you needed from buying at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 PRO MAX review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! My only regret is that I couldn’t wait another week for the latest model.

    I would recommend this to a friend
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