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Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 392 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 12 Pro 5G 256GB's exceptional camera quality, its ease of use, and the sleek design. Many appreciate the ample storage and fast performance, along with the benefits of 5G connectivity. While some find the device a bit heavy and expensive, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 392 reviews
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Fastest iPhone yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with amazing screen. While the upgrade often can feel anti climactic, I can tell that this model is faster than my X. So far, the battery is much much better as it often still has 50% left at the end of the day. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design, Size

    Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply love the design of the phone, the camera and the new features they added to iOS. The size is just right for my hand and it’s not to bulky to get in the way. I could see this being my phone for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great iPhone 12 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Noticeably faster than the iPhone X I had, but also a little bit more heavy. Pictures are great even at night. Bought it with the AT&T trade in offer. That process was a bit cumbersome though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    iPhone 12 Pro !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy pick up. Pre-Ordered my iPhone 12 Pro as a gift . Best 5G phone out there for a iPhone . Bigger screen better battery life . Overall a great device .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Best iPhone to date

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone I've ever owned. Cameras, front and back are insanely good. It's heavier than my old iPhone 8 Plus, but much smaller and still have a bigger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Size

    Rated 5 out of 5 stars

    Long Awaited Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 12 Pro was an upgrade from iPhone 6. Quite a difference! Phone being no larger, but the screen being quite a bit larger is impressive. All data and photos switched over without a hitch. Newer technology was a big plus. Phone is fast and phone signal is stronger. Looking forward to 5G to test speeds. Best Buy crew were a big help - they had problems also. I wanted to pay the phone in full, but for some weird reason I had to finance $49.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Upgrade Now!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from iPhone X. The battery life and performance is incredible. This is also the best camera I’ve ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design

    Rated 5 out of 5 stars

    Very Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone12 pro looks nice with new design and blue color is very attractive.The new features looks better like Camera..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Good phone for everyday long use.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, the camera being the main plus here. The screen quality is quite great too. Nice size and storage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Another iPhone, and it's good enough.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With every upgrade that is essentially forced upon us, it gets less and less valuable. Each new iPhone (or whatever phone you go with) is merely an update to the processor that allows the phone to keep up with the current software and functions. This phone is no different. Sure. The screen is nicer than the last, it's quicker and scrolls more smoothly (for now), apps load quicker (for now), etc. These are all things that the new phone SHOULD do. The camera is great, but the battery life is mediocre. Then again, iPhones have always had a pretty mediocre battery, as far as I'm concerned. It's a decent upgrade if you are coming from an iPhone, or any other device that is a few generations past. It will feel of more value. If you're coming from the most recent generation I don't think you will truly feel the "upgrade".

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Size

    Rated 5 out of 5 stars

    Smooth and fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, fast , great camera And the size is just perfect Big difference from the iPhone 7 I had Very recommended

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 12 Pro delivers amazing camera and video quality, 5G and crazy fast performance in a sleeker new design

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design

    Rated 5 out of 5 stars

    iPhone 12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone with the new design and camera in the pro. The phone is sleek in design and now has 5G.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Size

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Bigger screen, better battery and omg the camera!! I’m in love! Much needed upgrade from my iPhone 8!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to upgrade into. Excellent camera Killer performance Dolby Vision video looks great 5G can be very fast

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves. Says camera quality is amazing, the storage is bigger and phone looks sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from iPhone XR. It is fast and takes great photos. Needed more space so got a upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Grerat Phone!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone X and it was worth it. The camera software is amazing. Still looking for a 5G Wideband tower but regular 5G towers are pooping up in my area. The phone itself is pretty easy to hold and daily use was no problem. Battery life lasts the whole day. I've been an iPhone user since day one and never disappointed. I always get apple care and they are pretty good with repairs and never had a bad experience.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design

    Rated 5 out of 5 stars

    Great Phone Overall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great phone! Love how it went back to the square edges of the iPhone 5; I personally think it fits my hand better. The screen is definitely nicer than the 10 I had previously. Battery life has been ok; not great but not terrible. I’m probably a heavy user though so I tend to top it off during the work day. If you have an 11 it’s probably not really worth the upgrade but if you have a 10 or below its definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with battery life, camera, and processor speed

    I would recommend this to a friend