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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 392 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 12 Pro 5G 256GB's exceptional camera quality, its ease of use, and the sleek design. Many appreciate the ample storage and fast performance, along with the benefits of 5G connectivity. While some find the device a bit heavy and expensive, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 392 reviews
  • Pros mentioned:
    Camera quality, Design, Processor speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Camera is dope! Design is standard Apple sexy. and it’s fast!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with battery life, camera, and processor speed

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Huge upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of the exterior. Great phone so far takes amazing photos. Going from a 7 to the 12 pro is a huge upgrade. Little on the expensive side. But over really like the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design

    Rated 5 out of 5 stars

    Mister

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, ease of use. Nice design, great camera!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great replacement for an outdated phone!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone replaced a 7s and I was initially skeptical about how much better it actually was in comparison. Once I had the chance to truly use it for a couple of weeks, I can safely say it was worth the upgrade. The photos and added features that come with this phone allow users to expand their capabilities. There are a few apps that you do need an iPad for still due to their features, but for the most part, you can do it all from your phone. I appreciate that all apple products sync up as it allows users to continue work on other devices and save settings across devices (or not save settings, it’s up to you). Though the camera quality wasn’t a feature I got the phone for, it’s truly impressive and I appreciate how well the photos turn out. I’m mostly a simple user when it comes to phones, but this iPhone has allowed me to do so much more on a single device, increasing productivity. I also appreciate the security features Apple is known for!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Nice phone, great camera and fun case color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not planned on upgrading my phone (previously had an iPhone X), but dropping it turned the screen black. I like the wide angle lens for the camera on this phone, and it's really not that much larger than the X. The blue is also a nice color. The phones are still pretty expensive...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! Easy to use and I thought it would be too thick but it’s perfect for me, I love the other sides like the iPhone 11 and previous but these aren’t bad, and I love the colors too, has a really good camera and it’s just serves me well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    I'll take the 12!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the iPhone X to the 12 Pro. One of the first differences I noticed was battery life and how much longer the 12 kept a charge, very noticeable and pleased. Happy with the 12, it's look and design, camera functions and increased speed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    How can they do better??

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect device so far. Battery life is not a concern in my use, which is amazing. Screen quality is exceptional! The quality of the panel is top notch. The phone is super fast, nothing that I do can slow the phone down.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New iPhone user

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an avid Android/Samsung Galaxy user, but recently switched to the new iPhone 12 Pro due to some compatibility issues. Changing platforms has taken some getting used to, but the phone seems very easy to use. The camera is great!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Nice upgrade from the iPhone 7. Great screen resolution and touch screen response. Also super fast and has 5G capability which has been a noticeable upgrade when streaming over cellular data.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    iphone 12 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is nice, the pacific blue is different but I like it. Fast and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Awesome new iPhone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPhone 12 is pretty amazing. The screen is only slightly bigger than my prior XS (which I am happy about). The camera and all of the filter features is great when taking near-professional photos. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Go pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 12 Pro is an awesome phone. 5G and LTE data speeds are fast, usually faster than home internet. Battery lasts all day for my usage. Night photos are improved from older iPhones. Best iPhone yet!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Worth the wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific phone. The camera is fantastic and the night vision feature is the real deal. Took me 3 years to upgrade my phone, and this was worth the wait. Speedy processor makes operating the apps a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Love the upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new iPhone. It is a replacement or upgrade I should say for my iPhone X the size is not much bigger. But the upgraded was much needed. And yes. The camera way better that the 12.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 12 Pro we purchased replaced my wife’s iPhone XS. This one is noticeably faster and takes great pictures. Not worth the upgrade from an 11 but a must if you have an older model.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great little phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice phone even though pricey. I returned it because I needed a larger phone for my large hand and needed the longer battery life and better camera for work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    The best Apple iPhone 12 Pro yet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Apple iPhone 12 Pro 5G 256GB is the best phone that I have ever owned. Cameras are amazing. Software is amazing. Battery length os amazing. Call quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great iPhone upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone. Camera quality is so much better after upgrading from iPhone XS. Love all the new features as well. Battery does last long as well. No issues so far.

    I would recommend this to a friend