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Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 392 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 12 Pro 5G 256GB's exceptional camera quality, its ease of use, and the sleek design. Many appreciate the ample storage and fast performance, along with the benefits of 5G connectivity. While some find the device a bit heavy and expensive, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 392 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great iphone 12 pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Excellent built quality. Top notch camera. Sometimes I find night mode samsung does a greater job. 5 GB icloud storage is not sufficient

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Better than iPhone X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good call in quality pictures. My previous one what is iPhone X so it’s feels like upgraded phone Looks is the same just a little bit bigger

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Much better Quality pictures than iPhone X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t notice huge difference between my previous phone iPhone X and this one. The only difference I know this is much better quality pictures

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    IPhone 12 PRO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new phone. Haven’t found anything I don’t like. Clarity is amazing. Feels great in my hand. Battery seems to be lasting just fine as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it. The pictures it takes are nothing short of amazing. Best Apple phone yet. I love they went back to the iPhone 5 design.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    iPhone 12 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the all black and size compared to my 11 Pro Max it was great upgrade with only slight down grade in size. Very happy with 1 hand use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy transition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy transition from not having a home button. I thought this old gal would struggle. The camera is amazing, having lots of fun using it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I switched from an iPhone 7, and this one is only slightly bigger in size, but the screen size is much bigger. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great and has good performance. If you are an anrdoid user and on the fence about iphone, do it, It's 100% worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Upgraded from an iPhone 8plus, and what a difference. The camera is amazing, takes great pictures, portraits, etc..

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The associate who help me was the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this iPhone. I upgraded from a 7plus. It is just the right size. Transition from phone to phone was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade for sure!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better streaming and night pictures with this version. Easy to use if you've an iPhone before. You won't miss the home button.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful device! The phone is great, the photos are beautiful and every app I’ve tried so far works fine. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing! It's a huge upgrade over my old 8 plus. It's much faster, better screen, just better in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 12 Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. It’s definitely a must have. Might keep this longer than other phones I’ve had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t buy in store - Too time consuming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First iPhone had defects so I had to replace within a week. Not fun! Overall, I spent more than 10 hours in 2 different stores buying a new phone while a service rep messed up my picture albums. Last time I’ll buy a phone in person at Best Buy. I love Best Buy for ordering appliances on line, but I do t have 10 hours of my life to waste in a store. Nor should I accept screwed up data transfer because the rep isn’t properly trained.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is awesome. Great quality pictures. Phone nice if you like Apple products. Does not come with charging block

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hesitant at first but actually happy with this phone. Definitely bigger than my last one but you get used to it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    You know

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had iPhones for years and this one is amazing. I love the redesign and iOS is still smooth and reliable.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    iPhone 12 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, haven’t had it long enough to make a judgement. It is pricey. Hope it lasts a long time

    I would recommend this to a friend