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Customer reviews

Rating 4.8 out of 5 stars with 490 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note the iPhone 12 Pro 5G 256GB's excellent camera quality and enjoyable screen size. Positive feedback also highlights its ease of use, performance, and 5G capabilities. While some find the phone heavier than expected, the ample storage space is frequently praised. The sleek design also receives many compliments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Home button

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, great picture, do wish there was a home button

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Home button

    Rated 5 out of 5 stars

    Glad I upgraded!

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with easy setup and a great camera. This was a phone upgrade from the 8+. Very user friendly and easy to adjust to the change in function not having a home button.

    I would recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 4 out of 5 stars

    OK Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone, but it is expensive. It comes with a cable, but no AC adapter. The cable changed to USB-C, so an older charging brick will not work. An old cable can still be used in conjunction with a USB to AC adapter. The exclusion of the physical home button is a disadvantage. Accessing the app manager is difficult, and there is no fingerprint sensor.

    I would recommend this to a friend