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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 413 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the iPhone 12 Pro Max 5G 128GB's exceptional camera quality, large screen size, and impressive battery life. Many appreciate its ease of use, sleek design, and fast 5G capabilities. Positive feedback also highlights the ample storage and strong performance. While some find the device expensive and heavy, the overwhelmingly positive reviews focus on its superior features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 413 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best I have so far everything works the only problem is switching everything over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone I Love Everything About It. Also Best Buy Is Always Great With Customer Service Any Time I Need Something . I’ve Purchased All Off My Apple Devices From Them And They Never Let Me Down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did Not Disappoint!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a iPhone 7 Plus, which I had over 4 years to this iPhone 12 Pro Max. So far so good with this upgrade. This upgrade didn’t disappoint. I like everything about iPhones period.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I’m not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the iPhone 12 pro max because my Samsung S9 was freezing on me. The iPhone 12 pro max doesn’t have a fingerprint scanner. This would come in handy since the phone can not recognize you with a mask on. I have to type my security pin out in public. The phone isn’t customizable like the Samsung. You have to know what you are doing. I could take a song out of a file on Samsung and give a contact special ringtone. Not with iPhone without going to App Store and purchasing a ringtone. I can’t use public WiFi at work because of the security on the phone. I have to go near a window and use my carrier data if I want to change my thermostat temperature at home from work. With my Samsung I didn’t have that issue. There plenty other gripes I have about this phone, but there are too many to mention. I regret buying this phone. I should have stuck with android. It’s not worth $1100

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, it's so sleek and works very well. It is bigger than my last phone so getting used to the size but I am thoroughly enjoying this phone! It was an easy process upgrading!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro Max is a hot commodity!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooooo may NEW & improved features‼️Absolutely love love love the new colors. The Pacific Blue is so rich looking. I brought it for myself as my Christmas gift. Merry, merry Christmas to meeeeee.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Gman.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with I Phone 12 Max. Battery life is good for my use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Love this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone no issues so far. The screen is big and I love the iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Father's day gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for Father's day my dad loves the phone it is a definite upgrade from the iphone 8 he had. The only downside is the new iPhones don't come with power box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great phone I definitely saw the upgrades from my x iPhone and have a better resolution and the build is better and more sharp. I would recommend this over the Samsung model

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good device does the works. camera and screen are really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone12xperience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like phone just getting adjusted to changes from the earlier version I was using. I have trouble erasing the open apps. I think this could be made easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase came right on time. It was finally time to upgrade and the sales rep, Dominique made it very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    IPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone the camera is so much better than the iPhone 10 was .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another gift for my wife. She loves this phone. We have had many apple phones and this one is amazing as all the others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone12Pro Max has excellent photo/video features

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone I ever owned. I bought the iPhone12 Pro Max because it offered the best camera features and resolution of any iPhone. It met my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new apple 12 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am very happy with the 12 pro MAX, and a new article recently stated that the 12 pro MAX is a great phone after i already bought it, made me feel even smarter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got an iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well the Pixel 4 and 5 are the reason I bought an iPhone. The last iPhone I had was the 6. iOS has come a long way and I think Apple has built a better eco system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much. It was so easy and simple to get it I just parked my car and they brought it to me. I didn’t have to wait late either. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful phone, it is a nice upgrade from the iPhone 7. I definitely recommend it for those that are on the fence about it, especially for students.

    I would recommend this to a friend