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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 413 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the iPhone 12 Pro Max 5G 128GB's exceptional camera quality, large screen size, and impressive battery life. Many appreciate its ease of use, sleek design, and fast 5G capabilities. Positive feedback also highlights the ample storage and strong performance. While some find the device expensive and heavy, the overwhelmingly positive reviews focus on its superior features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 413 reviews
  • Rated 5 out of 5 stars

    Best iPhone ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far my favorite Apple IPhone! I love the feel of it, material, screen, camera, etc. I’m glad I invested in getting this one. Extremely satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Iphone loverz

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good,fast,reliable and good looking 5g compatible phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say Apple has done its job when it comes to the design and quality of this phone, i hope one day i am able to start testing these phones officually

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good with apple, great camera 5G not so much

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent iPhone, but needs improvements

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone overall, but have experienced a lot of service issues with T-Mobile/Sprint and also software issues. The runs great when it wants to but i have had to power it on and off alot, plus redownload software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love at first sight ❤. The size, the color, and the design is what makes this device. Glad that Apple went back to this shell for the iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    12Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, latest and greatest!!! Technologically advanced, user friendly, and wow - graphics and resolution are second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone! Apple never disappoints! Customer service at Best Buy was great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overheating /few glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might be just my phone but it seems to overheat and has a few glitches. I have not heard of anyone else having this issue so it just may be mine that I purchased from Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this phone! She just traded in her iPhone 11 for it. I'm a Samsung guy, but she always does the best Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great overall

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter, she really enjoys it and is happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone, I was skeptical on getting it or just waiting until the next one. I have to say I’m very happy with me decision!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my iPhone 12 Pro Max

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone 12 Pro Max. I have had no issues and I especially love the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new phone and a Max woohoo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone it is so amazing. I have been with apple phones and pads for a long time love it. i guess i am a apple person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lmtstacy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really excited to see what all it can do. Being of older age I’m sure I won’t use all it can offer, but I’m going to try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. The apple line has finally caught the Droid line and maybe surpassed it with the camera system for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it such a nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone thanks for everything first time I was upset because u guys cancel my order but now I’m thankful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to switch to IPhone for work purposes, I have been an android user all my life. So far I am enjoying the new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife and she loves it so far. Generally Apple products have mostly great quality, so that is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone to date!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone so much! The work great and the compatibility of using it like a computer is really versatile.

    I would recommend this to a friend