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Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 848 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the iPhone 12 Pro Max 5G 128GB's exceptional camera quality, large screen size perfect for media consumption, and impressive battery life. Many appreciate its ease of use and elegant design, while the fast 5G capabilities also receive praise. However, some find the phone's weight to be excessive and the price point high. A lack of a headphone jack and concerns about Face ID functionality were also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 848 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Gold is nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of this phone. It isn’t too bold of a color but it isn’t plain either. There aren’t many cases that can complement the color but that’s fine. The screen is also great. A much needed upgrade from the 11 line.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 4 out of 5 stars

    Iphone 12 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is good size,great speed i am very happy with this product

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone with a great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was cheaper but it has everything I need and more. I went with the Pro Max for the camera . The fact that it can shoot in a RAW format called DNG was the thing that got me to part with my hard earned cash.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best IPHONE by far camera takes amazphotos an video very clear and colorful only drawback is no charger included but works with old iPhone charger plug and pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Apple 12 pro Max it does everything you could ever ask for in a phone and more. Since I purchased the 12 Pro Max I don’t utilize my laptop anymore. A great product

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone well worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Works great and haven’t had any issues with it. The cameras work spectacular, got some really good photos on my vacation with my wife and kids. Also the night time camera on the phone works amazingly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I thought the battery drained a bit excessively, but after a few uses, it seemed to return to what I would call a normal state of battery life. Love, love the color and the features!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been IPhone users for a while now and can't think of every switching to another brand. The camera on this phone is much nicer with clearer pictures than our old 7+ IPhones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Not an Android, but still an amazing phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm totally an Android guy, but I bought this phone for my son, and I must admit I'm definitely impressed by the camera and the phone's specs! Very much the top of the line phone when it comes to Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen size. Upgraded from an iPhone 11. Haven’t noticed a difference in the cameras yet but I haven’t had the phone for too long. I was really just going for the bigger screen size

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Screen size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this specifically for the screen size, its exactly what I needed. Folks at Best Buy Mobile helped me switch my info to the new phone and everything works great. No more zooming in to read print!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    And awesome cell phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impressed with this new iPhone. I am constantly telling my wife, I sure love this new phone. The speed, quality of picture, and functionality is truly superior than anything else I’ve seen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    12promax

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, large, nice quality, good speakers, nice blue color

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    work of art

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a beast of a phone. a true workhorse. very happy with purchase. truly a work of art. love the night shots. the colors are amazing. you can't beat the $700 discount on your bill.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 12 pro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been buying iPhones since they 1st came out. Apple did not disappoint with this one. It charges fast, has a long battery life, does everything I want it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced dying Iphone did the job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Still learning how to use. Was working from home during COVID and my other phone started to die out. Needed to replace ASAP and a replacement phone was hard to find. Fortunately there were still two in stock. Color wasn't as issue, needed a phone, and also came up with retirement offered in same day. So needed to communicate with work, retirement and had health issue flare up - not COVID - but needed to stay in touch with medical staff via text and email. Did the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WILL ONLY BUY APPLE PRODUCTS. I UP GRADED BUT REALLY DID NOT NEED TO. I LOVE THIS PHONE BUT UP GRADED TO MORE STORAGE.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Still fits in pants pocket. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Looking for a great phone? Look no further

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this phone. Came from the iPhone XS Max and you can def tell the difference. The 12 pro Max feels heavier and more premium in my hands and slips less. The camera is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Apple IPhone 12 Max Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! My son had an IPhone XS which is nice! But this one is remarkable! It is definitely an amazing product! The cameras and capabilities are amazing!

    I would recommend this to a friend