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Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 848 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the iPhone 12 Pro Max 5G 128GB's exceptional camera quality, large screen size perfect for media consumption, and impressive battery life. Many appreciate its ease of use and elegant design, while the fast 5G capabilities also receive praise. However, some find the phone's weight to be excessive and the price point high. A lack of a headphone jack and concerns about Face ID functionality were also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 848 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this phone. I upgraded from the iPhone 11 Pro max and the best decision. I recommend this device to anyone and it feel so good in my hand compared to the 11 pro max.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Apple i phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this phone the most of all iphones shes had. The camera takes professional quality pictures. It is lighweight. The keys are nice size to send messages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone 12 promax

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Apple came over iPhone 12 promax it was the best Apple phone I ever had I recommend this phone very nice design and comfortable to hold in hand very beautiful phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an IPhone 12 Pro Max for my wife and the deal was so good I decided to get one for me. Love the camera compared to our older IPhone 7+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All-in-one-stop shopping awesomeness‼️

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected and more! The associate not only got my phone she put on the screen protector and put it in it’s Defender case! All-in-one-stop shopping awesomeness‼️

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pricey but is the best.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey even with a trade in but is it ever a nice phone. The camera is the best aspect. My wife got one too. She is an active photographer and she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Switched from android

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the switch from a Samsung so it is a learning experience. Overall i am impressed. Once you figure out Apple products it is fairly easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone...it is way better than my old Samsung . And when u pair it with an Apple Watch...amazing! The only thing I hate is they cheap out on the adapter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My iphone 12 pro Max

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone and would recommend it to anyone. It has all of the features as a computer or laptop. I use it all the time for everything electronically.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone 12 max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this photo her old phone so I had to get her a new phone I surprise her with it she got new phone case and screen protector to for best buy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Camera on any iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best camera on any iPhone I have used. Apple has been lagging behind Samsung when it comes to phone cameras. This camera holds it's own and then some.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The best IPhone yet!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my IPhone 12 Pro Max! The quality is amazing! I highly recommend this item if you love taking pictures the quality is amazing!!! 5 stars all the way around!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New iPhone 12 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phone has been everything I expected. I love the camera and how you no longer have a home button but simply swipe up. Loving it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best iPhone to date. I know many people say that every year, but this design change is the best. Apple needed a revamp and they did it perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay I guess! Overpriced but you have to have it or you cannot survive. I would prefer that they went back to giving them away for free.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Free

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay I guess! Overpriced but you have to have it or you cannot survive. I would prefer that they went back to giving them away for free.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Apple is the best!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my new IPhone 12 max pro. It’s everything I need in a phone. I would recommend this phone to everyone looking to purchase a new phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12 Pro Max review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and camera. BBY rep was knowledgeable and practice patience with both me and my mother.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    More stout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than anticipated camera support and results. Would recommend this upgrade to any iPhone 11 owner or older. Feels thicker and more sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I like how quick the phone is....havent noticed huge difference due to 5G though. My mother liked this color as i bought it for her.

    I would recommend this to a friend