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Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 848 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the iPhone 12 Pro Max 5G 128GB's exceptional camera quality, large screen size perfect for media consumption, and impressive battery life. Many appreciate its ease of use and elegant design, while the fast 5G capabilities also receive praise. However, some find the phone's weight to be excessive and the price point high. A lack of a headphone jack and concerns about Face ID functionality were also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 848 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    phone 12 pro max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new phone i love the camera and how clear the pictures come out ' i love all the new features very satisfied with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this new IPhone. It’s pretty similar to the 11 Pro Max with the obvious exception of 5G and Apple going back to the older IPhone shape.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    $1000 phones in 2020

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether you will admit it or not, the home button is so much more convenient. The feeling of the new iPhone reminds me of the iPhone 4. Rather than have nice smooth edges, the 12 has “sharp” edges. Had I not had to replace my iPhone 8s plus I would not have paid $1000 for the iPhone 12 max pro. Camera: the camera, both front and rears, are amazing. The look of the backside camera is ugly. Plug-in: Apple is cheaper than the work in China. They charged the usb to usbc square plug adapter. Rest assured your old iPhone X/8/7/6 chargers still work. Battery life: so far it lasts for what I use it. I don’t actively use the phone so I am not certain of what a day on the road steaming Pandora would be. Speakers: nice loud music when using your phone as a stereo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great and upgraded product of apple . The storage is big and I love the color. Best Buy had its stock early and my son is happy :)

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Fits well in the hand, nice large screen and form factor is beautiful. Everything you’d expect from an apple product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I went to Best Buy. They had what I wanted in stock and the service was great. The phone is wonderful and takes great photos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase with this cell phone love the pictures come out beautiful and colorful. Happy and pleased love my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to facial recognition instead of thumb sign in but I love all the features of the phone. Camera takes great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Apple Watch 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Apple Watch yet ! I have owned an Apple Watch since generation one and am a fan all the features. The quality is great- as always.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best iPhone purchase I’ve made

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been an iPhone user since the 4 series. I love my new phone and can say it was definitely worth the upgrade from my iPhone 10.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    More Memory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 12 Pro Max 128 gb has a great big screen, and it is very reactive. On second thought, would buy the iPhone 12 Pro Max 256gb.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best iPhones I ever had. Camera is amazing, and picture quality and resolution is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    iPhone 12 Pro Max ownership

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy provided a great incentive to trade in an older device for the iPhone 12 Pro Max I purchased. The only issue is that the BestBuy employee took 1.5 hours to complete the process because of his lack of training. The iPhone 12 Pro Max is a great device to own.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Iphone 12 Pro Max is built bigger and better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iphone 7 plus seemed bigger but the 12 is built bigger and better. Battery life is something I never had to good before.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Phone!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love my Apple phone...my wife and I both have this same phone. It is slightly larger but still comfortable to carry and use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    12 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size for media consumption and app usage. The color options look phenomenal and the feel of the device in hand is premium.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Apple has done it again!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++ Love the new phone, camera is great and takes awesome pictures. So glad I purchased it. Can’t go wrong with an Apple product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    The screen is sharp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is huge and I love it. Im glad they upgraded the display panel and resolution so that its consistent across the 12 line.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Big Battery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is great. sure the size is not for everyone but it's a beauty. best of all for me is the battery. this battery is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Emoji

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I both got these and we have so much fun sending cute emoji messages to eachother. We love the new cameras.

    I would recommend this to a friend