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Customer Ratings & Reviews

Your price for this item is $27.78per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 848 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the iPhone 12 Pro Max 5G 128GB's exceptional camera quality, large screen size perfect for media consumption, and impressive battery life. Many appreciate its ease of use and elegant design, while the fast 5G capabilities also receive praise. However, some find the phone's weight to be excessive and the price point high. A lack of a headphone jack and concerns about Face ID functionality were also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 848 reviews
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sabrina is the best sales person. She’s very helpful and very knowledgeable. Your store is very lucky to have her. She knows how to communicate well and explain the answers to my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Iphone so far. Takes excellent pictures and calls sound great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple maintain a standard of excellence

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does so much for me that it’s becoming more important than my wallet. Great device. Flaswless finish and it goes where I go, LITERALLY. Shower, pool, etc. I highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team IPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a Apple fan, literally all my products are Apple. I honestly wish this phone was a little bit bigger. I will say it can get really glitchy sometimes but nothing unbearable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant gold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my wife. The gold finish this year is a bit softer looking than previous versions, but it looks more refined and the back glass is frosted for a nice, finger resistant touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best out there.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone out there but you probably already knew that. This is what Apple does every year. I’ve always been an iPhone fan and I will continue to be an iPhone fan.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality, good camera for a mobile phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    addiction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a cell phone has become something i can longer be without, and the new iphone does everything i need it to do until the next on comes out and i will have to have the newest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Had some problems getting it setup correctly. AT&T was most of the problem, Best Buy was a small part of the problem, but Best Buy worked hard to fix the problems.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The camera is a lot better than expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple has fallen far from the tree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, but it's still new. I think the quality of Apple's products has seriously declined over the years. Either that or maybe I should just chalk it up to planned obsolescence. Either way, it will likely amount to an overpriced brick that either doesn't work or is totally obsolete in a couple years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GrayceGirl

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Xs Max and upgraded to the 12 Pro Max. The 12 Pro Max seems to be smoother operating. I can tell a difference in many ways. Wish it wasn’t so pricy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I switched to iPhone, I already had the MacBook Pro and my daughter has the MacBook Air so it made sense. Love the color (white) matches with all cases !

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'ts a great device but I think is too heavy for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    12 Pro Max

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been a Samsung customer for years and always wanted to get back to the Iphone and decided to buy the 12 Pro Max and it has been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1000% recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone to date! Was somewhat hesitant to leave my 8+ but the transition has been easy! Not missing the home button as much as i thought i would! Highly satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12pro max

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another yearly iPhone that barely changes. Ease of function and fluidity of transfer of data between products make this a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought iphone 12 pro max for my granddaughter. She loves it !!!!!!!!! My problem isn’t with the phone is trying to find out who I am suppose to pay for the. Phone..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife. Very nice screen and camera. Replaced an 8 plus. Nice upgrade from the 8. Paired with a screen protector and Kate spade case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phn ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I still had this phn, smh it was the best phone even better then this 14 pro I just purchased

    I would recommend this to a friend